Path Status Valid, Validation Screen Blank

pauldanter

Joined: 2007-10-31
Posts: 3
Posted: Wed, 2007-10-31 23:35

Following the installation instructions, the plugin detects all of my paths correctly so that the WPG2 Path page reports "WPG2 Paths Status: Valid".

However clicking on the "WPG2" sub-menu only shows a blank page. My browser has no javascript problems (plus I checked on another machine). Any ideas?

Thanks,

-Paul

Using WPG 3.0.2
Using WP version 2.2.2

Gallery version = 2.2.3 core 1.2.0.5
PHP version = 5.1.2 apache2handler
Webserver = Apache/2.0.55 (Ubuntu) DAV/2 SVN/1.3.1 PHP/5.1.2
Database = mysqli 5.0.22-Debian_0ubuntu6.06.5-log, lock.system=flock
Toolkits = ArchiveUpload, Exif, Gd, ImageMagick
Acceleration = none, none
Operating system = Linux ginsberg 2.6.15-28-server #1 SMP Tue Mar 13 21:09:03 UTC 2007 i686
Default theme = classic
gettext = enabled
Locale = en_US
Browser = Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-us) AppleWebKit/523.10.3 (KHTML, like Gecko) Version/3.0.4 Safari/523.10
Rows in GalleryAccessMap table = 13
Rows in GalleryAccessSubscriberMap table = 4
Rows in GalleryUser table = 2
Rows in GalleryItem table = 4
Rows in GalleryAlbumItem table = 2
Rows in GalleryCacheMap table = 0

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Wed, 2007-10-31 23:54

Try to increase the amount of your php memory, try to set it to 32MB. Also note your php version getting VERY old, current version is 5.24
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, WPG2 Downloads, WPG2 Documentation

 
pauldanter

Joined: 2007-10-31
Posts: 3
Posted: Thu, 2007-11-01 00:07

increased the php memory in .htaccess and it works! Thanks! Paul

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Thu, 2007-11-01 00:28

No worries ;) Blank page tends to be caused by the lack of php memory...
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, WPG2 Downloads, WPG2 Documentation

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Thu, 2007-11-01 20:01

I've got the same errormessage, increasing phpmemory in the htaccess-file won't help. The following errormessage is from my serverlog:

[Thu Nov 01 11:04:57 2007] [error] [client xx.xxx.xx.xxx] PHP Fatal error:  Class 'GalleryEmbed' not found in /srv/www/vhosts/roehe.de/httpdocs/daniel/wp-content/plugins/wpg2/wpg2embed.inc on line 42, referer: http://www.roehe.de/daniel/wp-admin/admin.php?page=wpg2_pathadmin
[Thu Nov 01 11:05:09 2007] [error] [client xx.xxx.xx.xxx] PHP Fatal error:  Class 'GalleryEmbed' not found in /srv/www/vhosts/roehe.de/httpdocs/daniel/wp-content/plugins/wpg2/wpg2embed.inc on line 42, referer: http://www.roehe.de/daniel/wp-admin/admin.php?page=wpg2_g2managerewrites

Do you have any idea that might help?

WP-Version = 2.3.1
WPG§-Version = 3.0.2
Gallery-Version = 2.2.3 Kern 1.2.0.5
PHP-Version = 5.1.2 apache2handler
Webserver = Apache/2.2.0 (Linux/SUSE)
Datenbank = mysqlt 5.0.18, lock.system=flock
Werkzeuge = Gd, ArchiveUpload, Exif, Getid3, SquareThumb
Beschleunigung = none, none
Betriebssystem = Linux s15259397 2.6.16.27-061216a #1 SMP Sat Dec 16 13:15:27 CET 2006 x86_64
Standard-Motiv = siriux
gettext = Aktiviert
Sprache = de_DE
Browser = Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; de; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8
Zeilen in der GalleryAccessMap Tabelle = 33
Zeilen in der GalleryAccessSubscriberMap Tabelle = 661
Zeilen in der GalleryUser Tabelle = 3
Zeilen in der GalleryItem Tabelle = 661
Zeilen in der GalleryAlbumItem Tabelle = 28
Zeilen in der GalleryCacheMap Tabelle = 0 
 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Thu, 2007-11-01 20:04

You are right, I get no error message but a blank page in the wpg2 admin section. I checked the paths and they are O.K.. The corresponding admin section says: "WPG2 Paths Status: Valid" and all other sections return "Options not available until WPG2 Plugin is Validated."

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Thu, 2007-11-01 20:27
roehe wrote:
You are right, I get no error message but a blank page in the wpg2 admin section. I checked the paths and they are O.K.. The corresponding admin section says: "WPG2 Paths Status: Valid" and all other sections return "Options not available until WPG2 Plugin is Validated."

See the above comments: raise your PHP memory limit until it works.
Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Fri, 2007-11-02 08:44

Thanks for the tip, but that's what I've already tried. I increased my PHP-Memory from 32 MB (standard) up to 128 MB but it didn't make a change.

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Fri, 2007-11-02 12:10

Where is your Gallery2 installed?

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Fri, 2007-11-02 23:44

I seen this "return "Options not available until WPG2 Plugin is Validated." but only when some pretty bad corruption has occurred within the Wordpress Options Table.

First and simple trick, Deactivate the WPG2 Plugin and reactive, this will clear the various WP options and re-establish them from backups.
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, WPG2 Downloads, WPG2 Documentation

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Sat, 2007-11-03 11:17

@ capt_kirk

Quote:
Where is your Gallery2 installed?

It's installed on a subdomain: http://galerie.roehe.de
@ ozgreg

Quote:
First and simple trick, Deactivate the WPG2 Plugin and reactive, this will clear the various WP options and re-establish them from backups.

That's what I've done several times. I even deleted the files and uploaded new ones. But all of it didn't make a change.

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Sun, 2007-11-04 23:40

What other Wordpress plugins do you have installed??
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, WPG2 Downloads, WPG2 Documentation

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Mon, 2007-11-05 08:14

Hmm, a few:
- Feedburner
- flickrRSS
- Follow-URL
- Gravatar
- o24-clean-umlauts
- runPHP
- Search Everything
- Search Hilite
- Secure and Accessible PHP Contact Form
- Smart Update Pinger
- Spam Karma 2
- Tag Managing Thing
- Title Grabber
- Ultimate Google Analytics
- Update Monitor
- WordPress Reports
- wp-online-status
- WP Flickr Post Bar
- WPG2
Everything is up to date... guessing any incompatibilities?

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Mon, 2007-11-05 08:43

OK I would start with all the plugins turned off and see if you can get into the WPG2 options then. We have had a few reports of other plugin's not playing nicely..
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, WPG2 Downloads, WPG2 Documentation

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Mon, 2007-11-05 12:24

I turned off everything and activated wpg2 as the only plugin with the same result as described above. Your tip gave me some hope again but didn't make a change...

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Mon, 2007-11-05 18:44

I just tried to install wpg2 on a new and clean WordPress installation without success...

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Mon, 2007-11-05 20:45

OK, so I can see your blog is at http://www.roehe.de/daniel/ and your gallery is at http://galerie.roehe.de. On the WPG2 Paths tab, what does it show for "Gallery2 File Path:"?

I've seen a similar error when the host was using a strange way of redirecting subdomains to the actual physical path, so I'm wondering if the physical path for your Gallery2 installation is correct.

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Mon, 2007-11-05 21:13

The file path is: /srv/www/vhosts/roehe.de/subdomains/galerie/httpdocs/
I will ask my host if he uses a way to redirect.

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Mon, 2007-11-05 21:25
roehe wrote:
The file path is: /srv/www/vhosts/roehe.de/subdomains/galerie/httpdocs/
I will ask my host if he uses a way to redirect.

When you ask, make sure that you ask if that is the actual physical path for php "include" and "require" calls. The other time I saw something like this, the physical path was something different and php had to have the actual physical address, not the redirected address.

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Tue, 2007-11-06 18:56

Thanks for your detailed tips, but my host doesn't use any redirect or symlinks. I even gave him an administrative account for my wordpress installation but he didn't find any obvious mistakes or misconfiguration either.

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Tue, 2007-11-06 20:27

Can you make me a temporary WP admin account and PM me the username and password. I don't doubt anything you've said, but sometimes when I'm stumped like this, it helps to poke around myself.

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
roehe

Joined: 2007-11-01
Posts: 10
Posted: Wed, 2007-11-07 05:47

I'm a little busy today and tomorrow, but I'll PM you as soon as possible.

 
javapop
javapop's picture

Joined: 2007-10-29
Posts: 31
Posted: Tue, 2008-04-29 01:57

Hi roehe, did you ever figure out your problem with this?

I am experiencing the same problem...

BTW... where exactly is the .haccess file that needs to be edited? in the root? or within gallery2 folder?

Thanks! David

edit: I just added a php.ini file to my plugins folder, and the blank screen is gone; when I hit view though, it gives me an error... The plugin has validated though, something still seems funky!

UPDATE 4-28-08: Finally got it working after trying the Beta 3.0.5 and also the .htaccess file add on found here: http://www.thecodecave.com/article206 - Now it's time to work on customizing the site again!

 
joshcali

Joined: 2007-10-03
Posts: 19
Posted: Sun, 2008-04-20 23:16

any resolution? I have the same issue...

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Mon, 2008-04-21 01:51

joshcali,

Unfortunately Blank Validation screens are something we cannot resolve as they are a server environmental issue not a WPG2 issue. Please start with the tips and suggestions in this thread.. I have closed your other thread as you have repeated this posting..

____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

 
joshcali

Joined: 2007-10-03
Posts: 19
Posted: Mon, 2008-04-21 03:05

Hi Ozreg.
I already tried the other tips.

First, my memory limit is already set to 32
I have no plugins, it's a clean wordpress install
none of the other issues apply which is why I started a new thread.

can anyone help me?

 
ozgreg
ozgreg's picture

Joined: 2003-10-18
Posts: 1378
Posted: Sat, 2008-04-26 12:00

Sorry but I am pretty busy right now trying to get 3.05 out of the door and just do not have the time to spend on this issue until I get 3.05 out the door,
____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

 
meetarnav

Joined: 2008-03-15
Posts: 17
Posted: Thu, 2009-09-17 20:34

I am having the same problem :(
I tried the .htaccess method
I tried the php.ini method

Tried clean install as well.

M using Wordpress 2.8.4 and WPG2 3

No luck. :(