Need help - considering switching from Bluehost

toytraderz

Joined: 2007-12-31
Posts: 9
Posted: Sun, 2008-04-13 23:08

Can anyone with a large Gallery installation give me some help? Right now I'm using Bluehost as my host. I'm working on building a Gallery that will eventually have around 15,000 albums (main albums, subalbums and "item" albums), and thousands of images. As of now I've only uploaded around 5,000 total items (images and albums included) but when I try to do anything that affects all subalbums (like a change in theme) or even if I try to move an album I get a 500 Internal Server Error. I also get a 500 ISE when I try to upload too many items at once via the Web Server option (I use the term "too many" loosely; it's only around 250+ that does it). It would appear to me that Bluehost cuts off processes that they think take too long, which is a huge problem because I'm not even close to being done.

For those of you that are using a large Gallery2 and that isn't experiencing the same problem, what host are you using? When all is said and done I'm sure I'll have a good 30-40,000 items and I need to be able to run it without these "overload" problems. I saw a Gallery2 the other day that has 50,000+ items so I know it's possible! I just have a suspicion that I'm using a host that isn't tolerant of long processes (I've seen their name here before in a negative light and I get CPU quota errors on occasion).

Looking forward to the responses!

John

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patrickthickey
patrickthickey's picture

Joined: 2004-08-22
Posts: 158
Posted: Mon, 2008-04-21 13:06

Hello.

I also just fled BlueHost due to insane, protracted outages as well as the inability to manipulate my large gallery2 installation without CPU overloads and hangs. Mine is not nearly as large as yours so I can only imagine your pain. BH went down the tubes for me, rapidly, after being very promising initially.

I am happy on Crucial-Paradigm. Very responsive technical support (email only) and not overloaded servers. I can say they are working fine for me at this time.

regards,

patrick

http://www.idyll.com

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pelinga

Joined: 2007-05-22
Posts: 26
Posted: Thu, 2008-04-24 18:44

try to contact with BlueHost support.
explain them the problem about overload.

One solution it's to make them your changes.

remember : Only they have the right solution for you.
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Space::Event

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infowarp

Joined: 2008-04-20
Posts: 2
Posted: Mon, 2008-05-19 07:10

I don't think many shared hosts would support such a large gallery. Look into VPS web hosting which provides you with more more server resources.

Here's a list of affordable managed vps hosting providers.

Andrew

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sander1

Joined: 2007-12-19
Posts: 9
Posted: Sat, 2008-06-21 21:06
infowarp wrote:
I don't think many shared hosts would support such a large gallery. Look into VPS web hosting which provides you with more more server resources.

Here's a list of affordable managed vps hosting providers.

Andrew

Note for the reader: the owner of that website is earning money from listing the companies listed there. I've learned the hard way that you should be very cautious with companies that cannot attract new customers themselves. If companies need to pay others using an affiliate program to acquire new customers, their service is probably not good enough for their existing customers to tell their friends and family about it. Also, the need for an affiliate program may indicate a huge customer turnover due to an unsatisfactory service.

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