[checkout 0.3.3 / Siriux] 500 Internal Server Error

dmuntean

Joined: 2008-05-02
Posts: 6
Posted: Sat, 2008-05-03 04:47

I have Checkout 0.3.3 installed from the latest beta which came with the appropriate checkout email module. However when i attempt to complete an order via email, i just get a 500 internal server error. I'm sure it's something i've misconfigured. Any idea's?


Gallery version = 2.2.4 core 1.2.0.6
PHP version = 4.3.11 cgi-fcgi
Webserver = Apache
Database = mysqlt 5.0.45-log, lock.system=flock
Toolkits = Gd, ImageMagick
Acceleration = none, none
Operating system = Linux p3slh124.shr.phx3.secureserver.net 2.4.21-47.ELsmp #1 SMP Wed Jul 5 20:38:41 EDT 2006 i686
Default theme = siriux
gettext = enabled
Locale = en_US
Browser = Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
Rows in GalleryAccessMap table = 5
Rows in GalleryAccessSubscriberMap table = 80
Rows in GalleryUser table = 3
Rows in GalleryItem table = 80
Rows in GalleryAlbumItem table = 2
Rows in GalleryCacheMap table = 0
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alecmyers

Joined: 2006-08-01
Posts: 614
Posted: Sat, 2008-05-03 07:59

Can you be more specific about when the error occurs? At which exact stage of completing the order? Does completing an order with paypal work correctly?

By the way, php 4.3.11 is more than three years old, and many bug fixes have been included in later versions of php, some of which might have a bearing on your current issue. I would definitely upgrade your php installation (and possibly your apache too if it's from the same era.)

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dmuntean

Joined: 2008-05-02
Posts: 6
Posted: Sat, 2008-05-03 18:08

sorry, i knew i wouldn't give enough info. Paypal, or at least when using the sandbox, works correctly. The email module will fail when i attempt to submit the order. there is no record the order was placed, or email sent... i just get the 500 internal server error.

since I'm using Godaddy as my hosting service, I'm not sure i can update my php or apache server.

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dmuntean

Joined: 2008-05-02
Posts: 6
Posted: Sat, 2008-05-03 18:56

thanx, i updated the php installation to php 5, and everything works great!
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