Paypal and Transaction fee

podiumphotos

Joined: 2008-08-25
Posts: 3

Posted: Sat, 2009-07-04 02:14

Hi all,

I sell my photos for my business using Gallery. One issue I have seen is that when a customer decides to use PayPal for their payment method (credit card)
they are only charged with the amount as per photo. When the transaction goes through Paypal I am copped with a 2.5% transaction fee thus loosing money.

Is there a way that if a customer uses PayPal via credit card Gallery can add the 2.4% onto the total amount thus making the customer pay the fee not the business?

This may be a Paypal problem but thought you may know of an answer?

Thanks in advance!

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nivekiam

Joined: 2002-12-10
Posts: 9020

Posted: Sat, 2009-07-04 04:04

Is this a problem with Gallery 3? Gallery 3 doesn't have a shopping cart or paypal plugin yet.

Also, my opinion, but this is the cost of doing business. For my business, I don't and can't legally, charge my customers more for using a credit card versus cash or check. I don't know about where you are at, but any business that does this in the US is breaking the law. Though I have seen some businesses who obviously dodge taxes, offer cash discounts. Yet, I still have to pay just to swipe the card, plus a percentage of the transaction, plus another charge at the end of the day when I send all the day's transactions. If it's a order over the phone, I pay even more same with if it's from my imprint machine if my internet connection is down and I can't process credit cards live.
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alecmyers

Joined: 2006-08-01
Posts: 3302

Posted: Sat, 2009-07-04 09:37

Moving this to Gallery2 support...

It's one of the conditions of use of Paypal that you don't charge customers more for using paypal than for any other method of payment.

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podiumphotos Joined: 2008-08-25 Posts: 3	Posted: Sat, 2009-07-04 02:14
	Hi all, I sell my photos for my business using Gallery. One issue I have seen is that when a customer decides to use PayPal for their payment method (credit card) they are only charged with the amount as per photo. When the transaction goes through Paypal I am copped with a 2.5% transaction fee thus loosing money. Is there a way that if a customer uses PayPal via credit card Gallery can add the 2.4% onto the total amount thus making the customer pay the fee not the business? This may be a Paypal problem but thought you may know of an answer? Thanks in advance!
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nivekiam Joined: 2002-12-10 Posts: 9020	Posted: Sat, 2009-07-04 04:04
	Is this a problem with Gallery 3? Gallery 3 doesn't have a shopping cart or paypal plugin yet. Also, my opinion, but this is the cost of doing business. For my business, I don't and can't legally, charge my customers more for using a credit card versus cash or check. I don't know about where you are at, but any business that does this in the US is breaking the law. Though I have seen some businesses who obviously dodge taxes, offer cash discounts. Yet, I still have to pay just to swipe the card, plus a percentage of the transaction, plus another charge at the end of the day when I send all the day's transactions. If it's a order over the phone, I pay even more same with if it's from my imprint machine if my internet connection is down and I can't process credit cards live. ____________________________________________ Like Gallery? Like the support? Donate now!!! See G2 live here
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alecmyers Joined: 2006-08-01 Posts: 3302	Posted: Sat, 2009-07-04 09:37
	Moving this to Gallery2 support... It's one of the conditions of use of Paypal that you don't charge customers more for using paypal than for any other method of payment.
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Paypal and Transaction fee

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