403 Error when uploading from web page

harri240

Joined: 2009-07-04
Posts: 4

Posted: Sat, 2009-07-04 19:19

Gallery version (not just "2"): 2.3
PHP version (e.g. 5.1.6): 5.2.9
PHPInfo Link (see FAQ): http://x.poppslounge.com/phpinfo.php
Webserver (e.g. Apache 1.3.33): Apache 2.2.11
Database (e.g. MySql 5.0.32): 5.1.30
Activated toolkits (e.g. NetPbm, GD): ArchiveUpload, Exif, Getid3, LinkItemToolkit, NetPBM, Thumbnail, Gd, ImageMagick
Operating system (e.g. Linux): Linux
Browser (e.g. Firefox 2.0): Firefox 3.5

So, recently whenever I try to upload a file using the "Add Items > From Web Page" tab, I receive a 403 error from my server as soon as I press the "Find Files" button. At first I thought I was actually getting the error from the site I was uploading images from, but I get the same error uploading from a local directory with no hotlinking protection. I never had a problem with this before, and all of the sudden I got this 403 error that happens every single time now. Every other upload method is still working, however. What's really weird is that the 403 error doesn't show up in my server's error log. It's as if something from Gallery is directing me straight to the error file.

The only things I can think of that I changed before this error started happening are:
- Modified the URL rewrite to include the rewriting for keyword albums.
- Disabled square thumbnails module.
- Added an IP to my servers IP Deny list.

Any help would be greatly appreciated! Thank you!

floridave

Joined: 2003-12-22
Posts: 22888

Posted: Sun, 2009-07-05 06:31

Quote:

The only things I can think of that I changed before this error started happening are:

undo your rewrite mods and....
Lets start with a non customized version of the default theme (matrix).
Perhaps some of your customizations to the theme you are using are causing some issues.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

harri240

Joined: 2009-07-04
Posts: 4

Posted: Tue, 2009-07-07 08:26

Thanks for the reply.

I disabled the URL rewrite and used matrix theme but the problem is still happening. That theme came with the distribution I downloaded off of this website and I didn't make any customizations to it. The upload from web page never had a problem with it before, anyways.
I have also tried uninstalling and reinstalling the web upload plugin.

floridave

Joined: 2003-12-22
Posts: 22888

Posted: Wed, 2009-07-08 01:31

Looking at your site: http://x.poppslounge.com/main.php it seems that you have not removed the customizations.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

harri240

Joined: 2009-07-04
Posts: 4

Posted: Wed, 2009-07-08 05:17

That isn't the link to my live gallery, just a test one that I have, hosted on the same server. I installed it as a fresh install to see if it did the same thing. And yes, it does.

pics.poppslounge.com is the main site, which, as I said, I set to Matrix and the problem persists. So what customizations are we talking about then because I haven't downloaded anything other than what was released from this website?

floridave

Joined: 2003-12-22
Posts: 22888

Posted: Wed, 2009-07-08 13:18

I don't know. send me login info and I wil have a look.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

harri240

Joined: 2009-07-04
Posts: 4

Posted: Wed, 2009-07-08 20:31

I'll just go without upload from web.

jbideas

Joined: 2009-07-04
Posts: 8

Posted: Wed, 2010-02-03 16:19

Hello Dave,

I saw on the forum that you had offered to help another user with this problem. We upgraded to 2.2 and since then the Add from Web feature doesn't work. I did a fresh install of Gallery to insure that there is no mods and no customization corrupting the install. I used to use this method of adding items extensively and now it's a bit of a pain. - The thing is I have set it up so that people from different places in the world dump images to various folders through FTP and then I add items through this feature. So NOW I have to download them from the server and reupload them using another method and it's tedious and cumbersome.

my test gallery is at www.jbcases.com/gallerytest3 I can send you login info in a PM.

Any help is greatly appreciated!!!

Thanks

John

floridave

Joined: 2003-12-22
Posts: 22888

Posted: Thu, 2010-02-04 00:21

I don't think you are using the right path for the server add method.
PM me this line from config.php:
$gallery->setConfig('data.gallery.base',

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

harri240 Joined: 2009-07-04 Posts: 4	Posted: Sat, 2009-07-04 19:19
	Gallery version (not just "2"): 2.3 PHP version (e.g. 5.1.6): 5.2.9 PHPInfo Link (see FAQ): http://x.poppslounge.com/phpinfo.php Webserver (e.g. Apache 1.3.33): Apache 2.2.11 Database (e.g. MySql 5.0.32): 5.1.30 Activated toolkits (e.g. NetPbm, GD): ArchiveUpload, Exif, Getid3, LinkItemToolkit, NetPBM, Thumbnail, Gd, ImageMagick Operating system (e.g. Linux): Linux Browser (e.g. Firefox 2.0): Firefox 3.5 So, recently whenever I try to upload a file using the "Add Items > From Web Page" tab, I receive a 403 error from my server as soon as I press the "Find Files" button. At first I thought I was actually getting the error from the site I was uploading images from, but I get the same error uploading from a local directory with no hotlinking protection. I never had a problem with this before, and all of the sudden I got this 403 error that happens every single time now. Every other upload method is still working, however. What's really weird is that the 403 error doesn't show up in my server's error log. It's as if something from Gallery is directing me straight to the error file. The only things I can think of that I changed before this error started happening are: - Modified the URL rewrite to include the rewriting for keyword albums. - Disabled square thumbnails module. - Added an IP to my servers IP Deny list. Any help would be greatly appreciated! Thank you!
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floridave Joined: 2003-12-22 Posts: 22888	Posted: Sun, 2009-07-05 06:31
	Quote: The only things I can think of that I changed before this error started happening are: undo your rewrite mods and.... Lets start with a non customized version of the default theme (matrix). Perhaps some of your customizations to the theme you are using are causing some issues. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

harri240 Joined: 2009-07-04 Posts: 4	Posted: Tue, 2009-07-07 08:26
	Thanks for the reply. I disabled the URL rewrite and used matrix theme but the problem is still happening. That theme came with the distribution I downloaded off of this website and I didn't make any customizations to it. The upload from web page never had a problem with it before, anyways. I have also tried uninstalling and reinstalling the web upload plugin.

floridave Joined: 2003-12-22 Posts: 22888	Posted: Wed, 2009-07-08 01:31
	Looking at your site: http://x.poppslounge.com/main.php it seems that you have not removed the customizations. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

harri240 Joined: 2009-07-04 Posts: 4	Posted: Wed, 2009-07-08 05:17
	That isn't the link to my live gallery, just a test one that I have, hosted on the same server. I installed it as a fresh install to see if it did the same thing. And yes, it does. pics.poppslounge.com is the main site, which, as I said, I set to Matrix and the problem persists. So what customizations are we talking about then because I haven't downloaded anything other than what was released from this website?

floridave Joined: 2003-12-22 Posts: 22888	Posted: Wed, 2009-07-08 13:18
	I don't know. send me login info and I wil have a look. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

harri240 Joined: 2009-07-04 Posts: 4	Posted: Wed, 2009-07-08 20:31
	I'll just go without upload from web.

jbideas Joined: 2009-07-04 Posts: 8	Posted: Wed, 2010-02-03 16:19
	Hello Dave, I saw on the forum that you had offered to help another user with this problem. We upgraded to 2.2 and since then the Add from Web feature doesn't work. I did a fresh install of Gallery to insure that there is no mods and no customization corrupting the install. I used to use this method of adding items extensively and now it's a bit of a pain. - The thing is I have set it up so that people from different places in the world dump images to various folders through FTP and then I add items through this feature. So NOW I have to download them from the server and reupload them using another method and it's tedious and cumbersome. my test gallery is at www.jbcases.com/gallerytest3 I can send you login info in a PM. Any help is greatly appreciated!!! Thanks John

floridave Joined: 2003-12-22 Posts: 22888	Posted: Thu, 2010-02-04 00:21
	I don't think you are using the right path for the server add method. PM me this line from config.php: $gallery->setConfig('data.gallery.base', Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

403 Error when uploading from web page

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