[checkout by email - treated as spam]

racepics

Joined: 2006-03-30
Posts: 31
Posted: Sun, 2009-07-05 01:03

I'm finding at least 50% of my checkout-by-email clients are not receiving the confirmation email because it has been 'spammed' and sent to trash before they even see it.
I'm not sure what is causing this. It must be something to do with the html/links/buttons content of the email as I can send plain-text emails from the same address without it being trapped.
The biggest ISP here in NZL (www.xtra.co.nz) also has the worst reputation for false-positives in their spam filters, unfortunately they have 'sold-off' all their subscribers email addresses to yahoo Australia and trying to get them to update their spam filters is impossible.

So my question is this: Its it possible to have the checkout-by-email send the confirmation as an attachment ( .pdf maybe? )
Or is there anyone else having this issue and what can you do about it?

Gallery version = 2.2.6 core 1.2.0.8

cheers
Chris
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floridave
floridave's picture

Joined: 2003-12-22
Posts: 16960
Posted: Sun, 2009-07-05 06:17
Quote:
.pdf maybe?

have you tried the checkout pdf invoice?
Never used it so it is just a suggestion.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
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alecmyers

Joined: 2006-08-01
Posts: 3702
Posted: Sun, 2009-07-05 10:39

Don't send the emails with html, in then.

Create new versions of the files confirm.tpl, completed.tpl and paid.tpl in a local/ directory, without the html section.
Those are the only files you should need to edit.

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racepics

Joined: 2006-03-30
Posts: 31
Posted: Thu, 2009-07-16 03:59

Thanks Guys, pdf invoice requires the client to go to the website and download it. This wont work if they haven't received an email that tells them to do so.
I've turned of thumbnails and hotlinks for clients confirmation emails, and also removed the 'order status' button. Hopefully that will help us avoid the spam filters. :)
thanks
Chris
www.sportsimages.co.nz
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alecmyers

Joined: 2006-08-01
Posts: 3702
Posted: Thu, 2009-07-16 20:59

Just to clarify - checkoutpdfinvoice is for the *admin* to download an invoice to include with an order to be sent by post. There's no facility for customers to download invoices, and that's not the intention of the module.
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