Issue:
Unable to load individual pictures (4MB), pictures in zip file (4mb with 1 pic). The file loading process starts but stops or gets stuck when the status bar is 3/4 way through -- see attached file. I am new to gallery application and pretty sure I am doing something wrong. So any guidance would be much appreciated.
Please let me know if you require additional information. Thanks!
Site / System Info
Gallery URL = http://karenandswapnesh.ca/gallery/main.php
Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.8 cgi-fcgi
Webserver = Apache
Database = mysql 5.0.67.d7-ourdelta-log, lock.system=flock
Toolkits = ArchiveUpload, Exif, Gd
Acceleration = none, none
Operating system = Linux p3nlh174.shr.prod.phx3.secureserver.net 2.6.18-92.1.10.el5PAE #1 SMP Tue Aug 5 08:14:05 EDT 2008 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; InfoPath.2)
Rows in GalleryAccessMap table = 12
Rows in GalleryAccessSubscriberMap table = 1
Rows in GalleryUser table = 2
Rows in GalleryItem table = 1
Rows in GalleryAlbumItem table = 1
Rows in GalleryCacheMap table = 0
Posted: Fri, 2009-08-14 04:14
Posts: 16503
Post a link to phpinfo, this link explains how:
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Posts: 4
The following is the link to the phpinfo
http://www.karenandswapnesh.ca/gallery/php.info
Posts: 16503
oops, guess I didn't post a that link
add .php to the end of that file, right now it's just plain text.
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Posts: 4
I guess a newbie mistake
Here's the new link...
http://www.karenandswapnesh.ca/gallery/phpinfo.php
Thanks again for all your help!
Posts: 16503
Well your upload size limits are 8MB so that's not it. "Processing Items" that means they've already been uploaded and Gallery is making thumbs, resizes, etc. I'm suspecting it's the combination of GoDaddy, GD, GoDaddy, resource limits and well GoDaddy
At 64MB of memory for PHP most hosts could easily process a 4MB image with GD, but you're sharing your server with upwards of 2,000+ other sites and I've seen over 3,000 on other GoDaddy servers.
Try ImageMagick. Site Admin > Plugins and install it.
Then go to Site Admin > ImageMagick (left hand side) and click the test button. Does it pass? If so, go to Site Admin > Plugins and uninstall GD. If not, ask GoDaddy where or if ImageMagick is installed on their servers.
If they don't have ImageMagick on their servers and won't put it on there, then you can try NetPBM. You can actually download binaries for NetPBM that you can put on your server here:
http://sourceforge.net/projects/gallery/files/tools/
http://codex.gallery2.org/Installing_an_Image_Processing_Library#NetPBM
http://codex.gallery2.org/Gallery2:Installing_Modules_With_External_Dependencies
More info:
http://gallery.menalto.com/wiki/Gallery_NetPBM_micro_distribution
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Posts: 4
ImageMagick is available as one of the Graphic Toolkit options. I was able to install the tool kit and configure it by:
1. Successfully testing the settings
2. Saving the settings
But I am unable to activate the graphic tool kit. When i click on the activate link, nothing happens. Have you come across this issues before and any guidance on how I can go about fixing it?
Thanks!!
Posts: 16503
Are there any javascript errors on the page? Can you try a different browser?
If you don't know about the javascript errors or get the same thing in a different browser, I can take a look if you send me login details. Just click "Write to author" to send me a private message.
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