Error while add a new album

cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Fri, 2009-10-09 21:41

Hello,

I have a big problem.
When I want to add a new Album I get the following error:

Event Details
Datum 09.Oct.2009 - 23:35:10
Type Gallery Error
Location http://www.klick-punkte.info/gallery2/main.php
User Id 12
Client 10.212.24.5
Zusammenfassung ERROR_STORAGE_FAILURE
Referer http://www.klick-punkte.info/gallery2/main.php?g2_view=core.ItemAdmin&g2_subView=core.ItemAddAlbum&g2_itemId=12452&g
Details Error (ERROR_STORAGE_FAILURE)in H:\www\gallery2\modules\core\classes\GalleryStorage.class at line 494 (GalleryCoreApi::error) in H:\www\gallery2\modules\core\classes\Gallery.class at line 202 (GalleryStorage::search) in H:\www\gallery2\modules\hidden\module.inc at line 243 (Gallery::search) in H:\www\gallery2\modules\core\classes\helpers\GalleryEventHelper_simple.class

This message didn't realy help me to get a idea about the error.
Is there some one who can help me?

My system you can see here:

URL = http://www.klick-punkte.info/gallery2/main.php
Gallery-Version = 2.3 Kern 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP-Version = 5.2.5 (x64) isapi
Webserver = Microsoft-IIS/7.0
Datenbank = ado_mssql Microsoft SQL Server 2005 - 9.00.4035.00 (X64) Nov 24 2008 16:17:31 Copyright (c) 1988-2005 Microsoft Corporation Developer Edition (64-bit) on Windows NT 6.0 (Build 6001: Service Pack 1), lock.system=database
Werkzeuge = Exif, LinkItemToolkit, ImageMagick
Beschleunigung = none, none
Betriebssystem = Windows NT CLEMENS 6.0 build 6001
Standard-Motiv = matrix
gettext = Aktiviert
Sprache = de_DE
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
Zeilen in der GalleryAccessMap Tabelle = 51
Zeilen in der GalleryAccessSubscriberMap Tabelle = 4179
Zeilen in der GalleryUser Tabelle = 8
Zeilen in der GalleryItem Tabelle = 4163
Zeilen in der GalleryAlbumItem Tabelle = 71
Zeilen in der GalleryCacheMap Tabelle = 0

 
cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sat, 2009-10-10 21:50

Some new infos:

When I try to add a folder, the folder is created on the harddisk?!?!?

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sat, 2009-10-10 23:47

FAQ: I get ERROR_STORAGE_FAILURE when adding new photos or creating albums, what should I do?
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cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sun, 2009-10-11 09:08

Hi,

this DIDN'T resolve the problem.
I read this FAQ befor (I can search ;) )

I have a look. The number in g2_sequenceID grow up!

Other Ideas?

Remember it's a Windows 2008 x64 System!

cu

Carsten

 
cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sun, 2009-10-11 10:45

Hello,

I see I have some more big problems.
I can't delete any Imgaes any more!
Fatal error: Cannot use object of type GalleryStatus as array in H:\www\gallery2\modules\core\classes\helpers\GalleryEventHelper_simple.class on line 111

The only error.
I get crasy by this. Because I didn't have any idea to resolve all this errors.

Do they all belong to windows? Or is this a 'normal' problem?

cu

Carsten

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sun, 2009-10-11 15:35

Your issues could very well have to do with your environment. I don't know if or how well G2 has been tested and used under that configuration.

I can really only point you to these:
http://codex.gallery2.org/Gallery2:MSSQL

And the guides here for installing on Windows:
http://codex.gallery2.org/Category:Gallery_2:Installation

It kind of sounds like a permission problem to me, but those are not the error that are being thrown either. Could be a permission issue in the DB I suppose.
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cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sun, 2009-10-11 16:00

Hi nivekiam,

it works for more then 3 month in this enviroment!!!!
I be sure some thing happens ....
Yes one thing, I move the folder to a other bigger hd!

A permisson in SQL??!
I think no, I use the big boss user in the moment!

Is there a way to get more detail information?
Object missing! What object perhaps!?

cu

Carsten

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sun, 2009-10-11 16:04

What folder? The storage folder? Did you follow this when you did that:
FAQ: How can I move my storage folder to another path?

You can put Gallery into debug mode to get more information:
FAQ: How to set/use Gallery in debug mode?
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cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sun, 2009-10-11 20:45

Hi,

I do a Integrity Check and found a lot of errors.
Now all it's ok!

But I can still not delete a image and I can still not add a folder.

Debug don't realy helps. Because there are to many infos. I can't see the important infos.

Move folder. Yes I move the folder like explaind in the faq.

Other ideas?

cu

Carsten

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sun, 2009-10-11 20:57

put the debug info into a text file, zip it and attach
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cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Sun, 2009-10-11 22:21

Hi,

no chance. I get only a 500 Error:
Servererror
500 - Internal Servererror.
Problem bei der gesuchten Ressource. Sie kann nicht angezeigt werden.

Is there a other way?

cu

Carsten

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Sun, 2009-10-11 23:42

You don't get any debug information now? Copy and paste into a text file, zip it and attach to this thread.
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cgiesen

Joined: 2006-09-06
Posts: 31
Posted: Mon, 2009-10-12 20:59

Hi nivekiam,

Not from my error adding folder.
And even not from deleting image.

This both error are not cached by the application :(

If you want, we can make a appointment and I can show you this problem remote!

cu

Carsten

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Mon, 2009-10-12 21:13

Put Gallery into debug mode:
FAQ: How to set/use Gallery in debug mode?

And PM me (click Write to author) login details and I'll take a look.
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