How long is access to an account temporarily disabled for?

KizzZa

Joined: 2008-02-15
Posts: 7
Posted: Fri, 2009-10-30 03:57

I get this when I try and login:
Logins to this account are temporarily disabled due to multiple failed login attempts. Wait for access to be restored, or use the recover password page to re-enable this account.

I tried the recover password thing but still got that error. I tried waiting a few days until I logged in again, and still get it.
So I was just wondering, how long do I have to wait until it'll let me login again? How long until access will be restored, like it says 'wait for access to be restored' how long will that take?

I've googled this, and searched the forums, but no where says how long the access is disabled for!

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Fri, 2009-10-30 18:13

I think by "temporary" you need to wait until the site administrator re-enabled the account.

If you haven't changed your password and it's the same as when you setup Gallery it's also the same password that's stored in config.php

You can also try running through these FAQ (the 2nd one would probably be most relevant)
FAQ: I can't login anymore, what can I do now?

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alecmyers

Joined: 2006-08-01
Posts: 4338
Posted: Fri, 2009-10-30 19:10

There's a function in GalleryUserHelper_medium.class called _isDisabled(...) which returns true if, for every 10 failed logins, less than an hour has passed since the time of the last attempt. It's a bit convoluted but I think the answer to the question "how long" is "an hour for every 10 failures".