This latest problem is very strange. My server got moved by the hosting and afterward I upgraded my 2 gallery sites and now both are missing the plugins page.
The host looked into it for me, and said it ws a program error. The site otherwise are working fine, plugins page is blank (showing sidebar and theme ok) just no plugins or text in the main area.
Any help would be appreciated.
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Gallery version = 2.3 core 1.3.0
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.6 cgi-fcgi
Webserver = Apache/1.3.41 (Unix) PHP/4.4.9 mod_throttle/3.1.2 mod_psoft_traffic/0.2 mod_ssl/2.8.31 OpenSSL/0.9.8b mod_macro/1.1.2
Database = mysqli 5.0.67-log, lock.system=flock
Toolkits = ArchiveUpload, Exif, Ffmpeg, Getid3, LinkItemToolkit, Thumbnail, Gd, ImageMagick, SquareThumb
Acceleration = none/0, full/86400
Operating system = Linux web931.opentransfer.com 2.6.18-164.el5xen #1 SMP Thu Sep 3 04:03:03 EDT 2009 x86_64
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; FunWebProducts; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MSN Optimized;US)
Rows in GalleryAccessMap table = 22
Rows in GalleryAccessSubscriberMap table = 9674
Rows in GalleryUser table = 3
Rows in GalleryItem table = 9668
Rows in GalleryAlbumItem table = 397
Rows in GalleryCacheMap table = 17
Posted: Mon, 2009-11-16 19:55
Posts: 16503
What do you mean by missing? A blank page when trying to access it or missing buttons or what?
Post a link to phpinfo:
FAQ: How do I create a phpinfo page?
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Posts: 117
blank as there's a theme and a sidebar as usual, but no plugins graphics, text etc.
Posts: 16503
Ah, I see now. Totally blank page. I thought you still had a sidebar and such.
That happens usually when a theme or module (plugin) is conflicting with another one. Delete or set permissions to 000 on any copies or backups of themes or modules.
Let me know if that's not clear.
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when the server moved they may have made a backup copy, but I haven't created a backup of the themes/modules. I am wondering if having 2 separate gallery's on the same sub-domain? would that make a difference?
As far the blank page, if you go and it's blank,(500 error) click on another feature (like registration) and then go back to plugins and then it shows the sidebar and theme...
It does feel as if it's just being blocked.
I read Dave's about the compression and turned that off. Prior to that the language page was not loading either, but in turning that off, that page now loads and works fine.
I will double check on the backups
[Delete or set permissions to 000 on any copies or backups of themes or modules.]
I don't really understand this
Posts: 16503
If you send me SSH or FTP login details I can login in and take a look.
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Got your PM. Ugh, I really, really loath IX hosting.
It's a memory limit issue (the phpinfo you posted isn't correct). For the explorer site I increased the amount of available memory to 32M (from 24M) and it works. You can probably do the same on the other site and it'll work.
I used the ini_set method by editing main.php:
http://codex.gallery2.org/Gallery2:faq#PHP_memory_limit_-_Why_do_I_get_the_error_Allowed_memory_size_of_Xxx_bytes_exhausted.3F
A few suggestions.
Uninstall AND delete every single plugin you are not actively using.
Find a different host, IX blows (IMO)
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Posts: 117
Thank you nivekiam for you help. Glad it was a solvable issue. I only get 50M for the whole server so that's why I was keeping it lower. I will delete all the unused plugins. I've had others tell me that to about IX, but honestly I've rarely had a problem with them. Thanks again for the help and wisdoms
Posts: 16503
Good luck using G2 there and with less than 32MB
I've had personal experience with IX. If you want a site that's up and reliable, they are not the host to use.
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Posts: 117
I'll look into other sites...if you have any suggestions. Dedicated servers are really expensive.
Posts: 16503
Here's my opinion:
http://gallery.menalto.com/node/88391#comment-310594
I'm sure there are many other quality hosts out there, but the number of low quality hosts by far out weighs them.
Never shop for that "unlimited" plan. There's nothing unlimited about any of them, except for unlimited pains. If you end up being that one person to abuse it and put 1TB+ of data onto the "unlimited" disk space or using a tremendous amount of the limited bandwidth they truly have available, they'll cut you off. They probably also won't appreciate 10,000+ websites hosted under one account on the same shared server all getting lots of bandwidth. These low-end hosts are exactly like insurance or warranty companies, they're banking on the fact that the large majority of websites are extremely small with a few images and pages and maybe a couple visitors a day.
You get what you pay for, but expensive doesn't mean high quality and cheap doesn't always mean crap. ithought is pretty cheaply priced but good quality for example.
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I'll save this thread and when my current hosting service runs out in May I will review things again. I do see your point and I agree, but sincerely can't afford switching right now. Thank you