[SOLVED] E-Mail Test negative

ipumuk

Joined: 2009-03-18
Posts: 9
Posted: Mon, 2009-11-16 23:13

I can not set up my e-mail account properly.

When I try to send a test e-mail without any entries I get this error message:

Quote:
Error (ERROR_UNKNOWN) : Could not send mail to

* in modules/core/classes/helpers/MailHelper_simple.class at line 93 (GalleryCoreApi::error)
* in modules/core/classes/GalleryCoreApi.class at line 2844 (MailHelper_simple::sendTemplatedEmail)
* in modules/core/AdminCore.inc at line 172 (GalleryCoreApi::sendTemplatedEmail)
* in main.php at line 250 (AdminCoreController::handleRequest)
* in main.php at line 104
* in main.php at line 88

getParameter smarty.compile_check for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)

(mysqli):
SELECT
g2_PluginParameterMap.g_itemId,
g2_PluginParameterMap.g_parameterName,
g2_PluginParameterMap.g_parameterValue
FROM
g2_PluginParameterMap
WHERE
g2_PluginParameterMap.g_pluginType = 'module'
AND
g2_PluginParameterMap.g_pluginId = 'core'
AND
g2_PluginParameterMap.g_itemId = 0

file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
rename(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc1q4j07,
/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)
getParameter id.rootAlbum for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/entity/0/0/7.inc)
Loading plugin matrix
Class not defined, trying to include it.
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/themes/matrix/theme.inc)
matrix plugin successfully instantiated
Check the version of the matrix plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/theme/_all/0/0/GalleryPluginHelper_fetchPluginStatus.inc)
The version of the matrix plugin is ok
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_writeable(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix/v_14)
getParameter smtp.from for core plugin
mail(subramaniam@gmx.net, Gallery E-Mail Test, Dies ist eine Test E-Mail
von Gallery2, Date: Tue, 17 Nov 2009 00:06:11 +0100
Content-Type: text/plain; charset="utf-8"
)

when I enter my email server username and password i get this error:

Quote:
Error (ERROR_UNKNOWN) : Could not send mail to

* in modules/core/classes/helpers/MailHelper_simple.class at line 93 (GalleryCoreApi::error)
* in modules/core/classes/GalleryCoreApi.class at line 2844 (MailHelper_simple::sendTemplatedEmail)
* in modules/core/AdminCore.inc at line 172 (GalleryCoreApi::sendTemplatedEmail)
* in main.php at line 250 (AdminCoreController::handleRequest)
* in main.php at line 104
* in main.php at line 88

getParameter smarty.compile_check for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)

(mysqli):
SELECT
g2_PluginParameterMap.g_itemId,
g2_PluginParameterMap.g_parameterName,
g2_PluginParameterMap.g_parameterValue
FROM
g2_PluginParameterMap
WHERE
g2_PluginParameterMap.g_pluginType = 'module'
AND
g2_PluginParameterMap.g_pluginId = 'core'
AND
g2_PluginParameterMap.g_itemId = 0

file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
rename(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.incxpoa7G,
/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)
getParameter id.rootAlbum for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/entity/0/0/7.inc)
Loading plugin matrix
Class not defined, trying to include it.
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/themes/matrix/theme.inc)
matrix plugin successfully instantiated
Check the version of the matrix plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/theme/_all/0/0/GalleryPluginHelper_fetchPluginStatus.inc)
The version of the matrix plugin is ok
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_writeable(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix/v_14)
getParameter smtp.from for core plugin
mail(subramaniam@gmx.net, Gallery E-Mail Test, Dies ist eine Test E-Mail
von Gallery2, Date: Tue, 17 Nov 2009 00:11:54 +0100
From:

Content-Type: text/plain; charset="utf-8"
)
realpath(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/modules/core/classes/../../../)
realpath(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/)
smtpmail error: Error (ERROR_PLATFORM_FAILURE) : Could not connect to smtp
host : 111 : Verbindungsaufbau abgelehnt in lib/smtp/smtp.php at
line 71 (GalleryCoreApi::error)
in modules/core/classes/GalleryPlatform.class at line 1001
in modules/core/classes/helpers/MailHelper_simple.class at
line 90 (GalleryPlatform::mail)
in modules/core/classes/GalleryCoreApi.class at line 2844
(MailHelper_simple::sendTemplatedEmail)
in modules/core/AdminCore.inc at line 172
(GalleryCoreApi::sendTemplatedEmail)
in main.php at line 250 (AdminCoreController::handleRequest)

in main.php at line 104
in main.php at line 88

can you help me?

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Tue, 2009-11-17 04:26

Try not entering any information in there and just an email address to send to and press the Send Email button.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
ipumuk

Joined: 2009-03-18
Posts: 9
Posted: Tue, 2009-11-17 18:07
nivekiam wrote:
Try not entering any information in there and just an email address to send to and press the Send Email button.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

when I try this. i get this error message:

Quote:

Error (ERROR_UNKNOWN) : Could not send mail to

* in modules/core/classes/helpers/MailHelper_simple.class at line 93 (GalleryCoreApi::error)
* in modules/core/classes/GalleryCoreApi.class at line 2844 (MailHelper_simple::sendTemplatedEmail)
* in modules/core/AdminCore.inc at line 172 (GalleryCoreApi::sendTemplatedEmail)
* in main.php at line 250 (AdminCoreController::handleRequest)
* in main.php at line 104
* in main.php at line 88

getParameter smarty.compile_check for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)

(mysqli):
SELECT
g2_PluginParameterMap.g_itemId,
g2_PluginParameterMap.g_parameterName,
g2_PluginParameterMap.g_parameterValue
FROM
g2_PluginParameterMap
WHERE
g2_PluginParameterMap.g_pluginType = 'module'
AND
g2_PluginParameterMap.g_pluginId = 'core'
AND
g2_PluginParameterMap.g_itemId = 0

file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0)
rename(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc45kq6E,
/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/module/core/0/0/0.inc)
getParameter id.rootAlbum for core plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/entity/0/0/7.inc)
Loading plugin matrix
Class not defined, trying to include it.
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/themes/matrix/theme.inc)
matrix plugin successfully instantiated
Check the version of the matrix plugin
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/cache/theme/_all/0/0/GalleryPluginHelper_fetchPluginStatus.inc)
The version of the matrix plugin is ok
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_dir(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
is_writeable(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix)
file_exists(/is/htdocs/wp1048382_SOQ66F50NB/www/g2/fotos/smarty/templates_c/%%179655808/matrix/v_14)
getParameter smtp.from for core plugin
mail(subramaniam@gmx.net, Gallery E-Mail Test, Dies ist eine Test E-Mail
von Gallery2, Date: Tue, 17 Nov 2009 19:06:04 +0100
Content-Type: text/plain; charset="utf-8"
)

what can be the reason?

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Tue, 2009-11-17 18:13

Post a link to phpinfo:
FAQ: How do I create a phpinfo page?
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
ipumuk

Joined: 2009-03-18
Posts: 9
Posted: Tue, 2009-11-17 19:06
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Tue, 2009-11-17 19:36

Try clearing the cache:
FAQ: How can I clear cached data?

If that doesn't work, put Gallery into debug mode and try sending a test again. Copy and paste the debug output (NOT the Smarty Debug popup) into a text file, zip it and attach to this thread:
FAQ: How to set/use Gallery in debug mode?
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
ipumuk

Joined: 2009-03-18
Posts: 9
Posted: Tue, 2009-11-17 21:11

clearing the the cache did not work.

this is txt version of the Debug Redirect message that showed after clicking on "send email" with all boxes empty:

http://www.electrophilie.de/g2/debug.txt

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Tue, 2009-11-17 21:57

I'm not seeing any errors popping out at me that would explain this. I'd ask your host to see if there are other settings under your account that need to be set for PHP scripts to send email out of.

____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 22888
Posted: Tue, 2009-11-17 23:48

See if this test script works:
http://www.mindpalette.com/scripts/phpemail/index.php

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

 
ipumuk

Joined: 2009-03-18
Posts: 9
Posted: Wed, 2009-11-18 22:34

ok. solved!

i mailed my webhosting support and they told me that i had to setup a standard email address for php scripts. after i did that it worked!

thanks a lot!

btw my webhoster is HOSTEUROPE - just in case someone else has the same problem too.