zip & cart - unexpected end of archive or file corrupt/unrecognized

harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Sun, 2010-01-17 03:01

Have recently installed Gallery 2.3.1 and all works well except downloading zip files from the cart in IE 7. I receive from winrar the error "unexpected end of archive" and from Vista explorer a file corrupt/damaged/unrecognized.

In my php.ini file, zlib.output_compression is off; output_buffering is off.

The same file downloads and opens fine in FireFox 3.5.2 (Windoze) and 3.5.7 (Linux 64)

Before firing Gallery up for live family use I really need the zip download to work, have several older relatives that won't take kindly to needing to use FireFox and/or needing to get WinRAR to fix the file.

What else do I need to look into?

Thanks much!

Gallery URL = http://hurst-martin.net/gallery2/main.php
Gallery version = 2.3.1 core 1.3.0.1
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.11 cgi-fcgi
Webserver = Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 mod_auth_passthrough/2.1 FrontPage/5.0.2.2635
Database = mysqli 5.1.42, lock.system=flock
Toolkits = ArchiveUpload, Exif, Getid3, ImageMagick, LinkItemToolkit, NetPBM, Thumbnail, Gd, SquareThumb
Acceleration = none, none
Operating system = Linux box599.bluehost.com 2.6.28-10.7.intel.IGB.BHsmp #1 SMP Thu Aug 13 21:52:24 MDT 2009 x86_64
Default theme = classic
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Rows in GalleryAccessMap table = 66
Rows in GalleryAccessSubscriberMap table = 30
Rows in GalleryUser table = 4
Rows in GalleryItem table = 28
Rows in GalleryAlbumItem table = 7
Rows in GalleryCacheMap table = 0

 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Sun, 2010-01-17 03:05

Am using zip download ver 1.0.15 and cart ver 1.0.12

Thanks!
 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Sun, 2010-01-24 05:34

bump
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Tue, 2010-01-26 20:59

1) Does the same happen under IE8?

2) Have you tried Winzip?

3) Can you PM me login details so I can see images/albums and try it?

4) What version of zip does bluehost have? You can SSH to a command line and type zip -v and it will output the version and a bunch of other stuff.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here
 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Wed, 2010-01-27 03:50

Since I'm not live, I tried reinstalling from scratch earlier today, same problem appears

I don't have IE8 available, sorry.

Tried Winzip on Vista & XP machines, similar error

Will setup an account for you after this.

Version 2.31 of zip.

Thanks for looking at this!

Lou
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Wed, 2010-01-27 04:35

If you have IE7, you should have upgraded that to IE8 long ago :)

But, yeah, doesn't work there either. Works properly in Chrome and FF.

Can you try zipping something from the command line?

zip test.zip SomeFileName.jpg

Then download it via SFTP and see if Windows can open that.
____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here
 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Wed, 2010-01-27 13:31

On my way out the door to work so will try a test zip later tonight.
FWIW, my mom's computer is Win98 . . . trying to get her a new box . . . and her IE6 has the problem too, that's where we first discovered it. I just don't run windoze enough on my machine to have taken the time to upgrade to IE8. Noticed that the Bluehost zip ver is dated 2005, is that the current version or close enough?
Lou
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Wed, 2010-01-27 16:56
Quote:
Can you try zipping something from the command line?

zip test.zip SomeFileName.jpg

Then download it via SFTP and see if Windows can open that.

____________________________________________
Like Gallery? Like the support? Donate now!!! See G2 live here
 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Wed, 2010-01-27 22:46

Ok, SSH'd in, created test.zip containing four files. SFTP'd in (via FileZilla on Windoze) downloaded the file and it opens with Winzip & Winrar.

Additionally I copied the file to my public_html directory and downloaded it via IE7 on Vista and it opens with Winzip & Winrar. That file is at my site I PM'd you initially /test.zip (not in /gallery2 directory, just the root public_html.)

Lou
 
harp_hauler

Joined: 2010-01-17
Posts: 7
Posted: Sat, 2010-02-06 23:18

Solved! I sure hope anyway; have tried on three computers with various versions of IE (6, 7, 8) on XP & Vista; works aok. Here's what I found at http://kb.winzip.com/kb/entry/150/ (edited for this post)

My problem seems to lie with IE. So, configured Internet Explorer so that gzip encoding is disabled. To do this (with Internet Explorer closed):

# Click Start and open the Control Panel
# Change the Control Panel view if it is in the Category view
# Open the Internet Options applet
# Click the Advanced tab
# Scroll down to and uncheck the box next to Use HTTP 1.1
# Click OK
Next, you should delete your Temporary Internet Files. To do this:
1. Open the General tab in Internet Options
2. Click Delete in the Browsing history section
3. Check or uncheck options; make sure Temporary Internet Files is checked
Click Delete and then click OK

Lou