Broken Thumbnails on version 2.2.5 with the host not being able to upgrade to version 2.3.1
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raptors5
Joined: 2010-03-10
Posts: 4 |
Posted: Wed, 2010-03-10 17:19
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I am trying to load pictures and receive broken thumbnails on almost all of my latest downloads. My old downloads worked fine. I have Gallery version 2.2.5 and my host does not have the ability right now for the upgrade to Gallery version 2.3.1. Is there any way I can fix the broken thumbnails with out having to get version 2.3.1 which I am unable to get? I have pasted my info. Thanks for the help. Last Run Details: Gallery version = 2.2.5 core 1.2.0.7 |
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Posts: 16503
Don't wait for your host to upgrade software packages on their server, you can update gallery yourself.
FAQ: How to upgrade Gallery2?
That being said, uninstall everything in bold:
ArchiveUpload, Exif, Getid3, ImageMagick, LinkItemToolkit, Gd, SquareThumb, Thumbnail, NetPBM, Dcraw
So for those toolkits you should have have ImageMagick and SquareThumb installed. Try to rebuild your thumbs after that under Site Admin > Maintenance.
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Posts: 4
Thanks for your reply. I have done as you have suggested but still have the same problem. I have listed my system info below. As to update Gallery myself, I am not understanding how to do the upgrade. My computer knowledge is pretty limited and when I download the Typical upgrade, I don't know how to do it from there. I don't know how to unpack it on to my existing Gallery 2 since it is through the host. I apologize for my lack of knowledge regarding this.
Last Run Details:
Gallery version = 2.2.5 core 1.2.0.7
PHP version = 5.2.12 cgi
Webserver = Apache
Database = mysqlt 5.0.83-log, lock.system=flock
Toolkits = ImageMagick, SquareThumb
Acceleration = none, none
Operating system = Linux cgi0507.int.bizland.net 2.6.32.7-nx #1 SMP Tue Feb 2 13:27:29 EST 2010 i686
Default theme = matrix
gettext = enabled
Locale = en_US
Browser = Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.2; AskTB5.6)
Rows in GalleryAccessMap table = 58
Rows in GalleryAccessSubscriberMap table = 1220
Rows in GalleryUser table = 2
Rows in GalleryItem table = 1220
Rows in GalleryAlbumItem table = 10
Rows in GalleryCacheMap table = 0
Posts: 16503
O.k. Go to Site Admin > ImageMagick and click on Test Settings.
Does it pass or fail?
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Posts: 4
The Test settings for ImageMagick all passed.
Posts: 16503
What happens when you go to Site Admin > Maintenance and rebuild the thumbs and resizes?
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Posts: 4
Now what I get is the info below when I run the rebuild thumbs and resizes:
Ensure data files for all derivatives (thumbnails, etc) have been built and rebuild broken ones.
Last Run Details:
Checked 2426 items
1 items built
316 items failed
The 316 items failed are the last two downloads I have had with the broken thumbnails. The wierd thing is that I have 6 thumbnails that show pictures in the albums. All the other 316 are broken thumbnails.
Posts: 16503
Shoot, thought I posted a response to this.
I can only think that either you're hitting resource limits or there are files that are in a format that the version of ImageMagick on your server can't process.
You can try rebuilding album by album by clicking on Edit Album > Album (tab) and then selecting the options to rebuild there instead of trying to rebuild the entire gallery at once. That way you break the work up a bit and might be able to find which ones are causing the problem.
Or you could try putting Gallery into debug mode and rebuilding everything again and try to see which images it's failing on.
FAQ: How to set/use Gallery in debug mode?
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