Hi,
I know nothing about pho/mysql stuff and am completely stuck. I started using Gallery for my photography business in about February 2010 and last uploaded an album full of photos in around April. I had no troubles with it at all. I've come to upload more photos for clients to view and purchase and it won't process or display anything. I have tried the standard upload from web browser and it goes through 100% upload process then gets to the orange processing items bar, gets 1/3 of the way through and that's it, nothing more. i tried gallery remote, got nothing, uploading from applet, got nothing, i downloaded the export for iphoto program, got nothing. see the files go into my webdisk but don't display on the gallery main page. i've tried logging in and out again many times. i haven't changed anything and i don't know what to do. I use gallery 2.3.1 and even tried to upgrade to gallery 3.0 but couldn't find my var file to do so, i use a mac if that helps. i can see my xml file in the webdisk folder but the gallery 3 folder failed to copy into my webdisk folder. any ideas for a very programmingly illiterate person?! Please help!
Thanks,
Jon
Posts: 16503
Please post your system info and a link to phpinfo, here are instructions on how to do both:
FAQ: What information is required when I ask for help in the forums?
FAQ: How do I create a phpinfo page?
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Posts: 6
Here's my system info but i can't make a link to phpinfo as i can't make my textedit file on the mac save with the extension .php it wants to save with .rtf plus i see that help file is for gallery 3, i'm still using gallery 2. is this any use?
Gallery URL = http://www.capturetheoccasion.co.uk/gallerytwo/main.php
Gallery version = 2.3.1 core 1.3.0.1
API = Core 7.54, Module 3.9, Theme 2.6, Embed 1.5
PHP version = 5.2.11 cgi
Webserver = Apache
Database = mysqli 5.0.91-community-log, lock.system=flock
Toolkits = ArchiveUpload, Ffmpeg, ImageMagick, LinkItemToolkit, Thumbnail, Gd
Acceleration = none, none
Operating system = Linux athens.footholds.net 2.6.27.10-grsec #2 SMP Sat Sep 19 21:05:57 BST 2009 x86_64
Default theme = matrix
gettext = disabled
Locale = en_US
Browser = Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16
Rows in GalleryAccessMap table = 277
Rows in GalleryAccessSubscriberMap table = 1231
Rows in GalleryUser table = 80
Rows in GalleryItem table = 1152
Rows in GalleryAlbumItem table = 79
Rows in GalleryCacheMap table = 0
Posts: 16503
Just save it with the .rtf, then upload and rename to phpinfo.php and yes even though that FAQ is for G3, it's just fine for G2. I'll need to look at phpinfo to make any further suggestions otherwise everything I suggest is just in the dark.
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Posts: 6
Hi,
I've made the php file called phpinfo and uploaded it into my Gallery 2 folder on the webdisk. I don't really know how to give you a link for it though! Can you tell me how to do this please!?
Posts: 6
Is gallery undergoing some changes or something? As I'm still having the same problem except now under the 'Processing Items' bar there is a timer sentence saying 'Estimated time remaining 0:02'. This wasn't there yesterday or the day before! Anyone know how to help me yet please?!
Posts: 16503
I don't know if you're in the middle of doing something: http://www.capturetheoccasion.co.uk/gallerytwo/ only shows a directory listing with only the /modules directory showing.
Uninstall GD and install ImageMagick (under Site Admin > Plugins)
Test ImageMagick under Site Admin > ImageMagick does it pass or fail?
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Like Gallery? Like the support? Donate now!!! See G2 live here
Posts: 6
I made a backup last night of my gallery using installatron. uninstalled and tried many times to reinstall a new gallery but it gets to the installing modules page and that's it. i then can't install imagemagick myself as i don't know how and my backup won't restore itself!!! I'm too impatient i think
When i installed gallery first time round it ran straight through nicely and installed everything for me. what's wrong with it!!