I login to my photos page and a blank white screen appears, nothing else?

chiefweazel

Joined: 2010-08-31
Posts: 2
Posted: Wed, 2010-09-01 12:54

I login to my photos and a blank white screen appears, nothing else. The guest viewers address is:

http://tonycatherine.myftp.org/photos/main.php?g2_view=core.UserAdmin&g2_subView=core.UserLogin&g2_return=/photos/v/bicycle_man/

I have used this site since 2008 and enjoyed it very much without a problem. I very much need to retrieve the comments I've attached to these photos, and wondered if anyone out there in cyberspace can help me?

waiting eagerly in anticipation,

Phil

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 6136
Posted: Wed, 2010-09-01 13:00
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Wed, 2010-09-01 13:14

Poking around a few things make me think the issue may be with your dynamic dns service. There's a bunch if white space here:
view-source:http://tonycatherine.myftp.org/photos/main.php

Going to http://tonycatherine.myftp.org/photos/ is blank

Going to http://tonycatherine.myftp.org/ sends another error message (could be an embed issue???)

In addition to what suprsidr posted, make sure you files are intact once you can login I guess.
FAQ: How can I make sure that my installation files are all intact?

Are you able to hit your site from the server or using it IP address? I'm assuming you're hosting this at your home since you're using using a dynamic DNS service.
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suprsidr
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Joined: 2005-04-17
Posts: 6136
Posted: Wed, 2010-09-01 13:27
 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16503
Posted: Wed, 2010-09-01 14:49

Yeah, but view source on that page. Could be some template editing maybe, but there's a lot of white space there that I don't see on my G2 installs using the Matrix theme. I think he's got a few things to look at, probably starting with suggestion and working from there.
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chiefweazel

Joined: 2010-08-31
Posts: 2
Posted: Thu, 2010-09-02 17:30

Thanks guys for your prompt assistance, I will look into your suggestions and let you know how I get along, Phil