@todo TRANSLATIONS_FETCH_REQUEST_FAILED

sickonede

Joined: 2012-04-12
Posts: 6

Posted: Thu, 2012-04-12 11:01

Dear support team,

I'm new to Gallery 3. I just installed the latest version from your website (Version 3.0.3) on a freehoster called www.bplaced.net. The installation worked fine, I can upload photos.

But when I tried to install a new language file (e.g. German) I got an error message: @todo TRANSLATIONS_FETCH_REQUEST_FAILED

I searched your forum and there was a problem in 2010, but this case was fixed.

I found another thread who has the same error on Bplaced, but he never got an answer to his thread: http://gallery.menalto.com/node/102595

I cannot change the settings of the server, because it's a freehoster. I can send you the log file which was created by email, but I don't want to publish the log file here in the forum. If you want the log file, please send me an email address.

Please help me as soon as possible.

Is there a possibility (workaround) to manually install the necessary files by ftp Upload?

Best wishes and thanks in advance,
Marcus

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Thu, 2012-04-12 15:37

I would suspect that there is some outgoing restrictions that your host has implemented preventing the request to our server for the translations.
PM (write to author link) logs but I suspect it will not say much.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

sickonede

Joined: 2012-04-12
Posts: 6

Posted: Mon, 2012-04-16 20:43

Hi Dave,

I sent you the log files (PM). Did you receive it? Did you have a chance to have a look on them? I still have the problem, that I can't install any language files, because of the error: @todo TRANSLATIONS_FETCH_REQUEST_FAILED

I also informed the webmaster and got the following answer:

"Hallo,

dazu müßtest du auf andere Server zugreifen, was bedeutet du benötigst Soclets bzw. die Funktion allow_url_fopen. Diese ist Standartmäßig auf OFF gestellt.

In unserem Upgrade bplaced pro ist dies jedoch verfügbar. Weitere Hinweise findest du link im Menü unter bplaced pro.

Alternativ mußt du die Sprachpakete manuell suchen und hochladen.

Mit freundlichen Grüßen
Tobi
bplaced Tech. Support"

Here the translation:

"Hello,
for this operation you need to have access to external servers, which means you need Soclets respectively the "allow_url_fopen command. This command is set to "Off" by default.

We have a "pro" Upgrade where this command is available (Note: "Pro" is with costs). You can find more information when you follow the link in the menu of our website.

As a workaround you could load the language search for the files and upload them manually.

With kind regards
Tobi (Tech Support)"

So it seems, as you thought, that the server is blocking the requests from your gallery servers. I will ask them if they can unblock my account, but if they negate: Is there a possibility to load the files manually?

Is there any workaround? It took me 2 days now to setup everything and everything is working fine except the languages. I would be really a pity, if I had to change the server, just because of this language blocking problem.

Could you please provide a solution or workaround?

And thanks again for your great work!!!
Marcus

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Mon, 2012-04-16 23:43

Quote:

Is there a possibility to load the files manually?

not that I know. Perhaps another community member will chime in.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

sickonede

Joined: 2012-04-12
Posts: 6

Posted: Tue, 2012-04-17 20:01

I'm a step further but I definitely need some more support. Here's what I've done so far:

I installed XAMPP on my local PC. I installed Gallery 3 on my local PC. I updated the language files (Gerrman). Everything worked smoothely. I exported the MySQL Database. I copied all Gallery Files via FTP to the Freehoster. I created a database on the Freehoster with the same name than on my local PC and imported the tables. And it worked, I have a version with the correct localisation. B u t ... now all the pictures are invisible (they don't load). If I change the .htacess file to .htacess.tmp the images are displayed, so it has something to do with the folder safety functions.

Who as an idea, what and where I do have to make changes, that Gallery 3 recognizes the Thumbs / Resizes and Original images. All the files are physically stored on the server, but Gallery 3 seems not to see them?

Please can someone help, I work already since over a week on that problem. I'm not a web programmer and I have no clue, what to change in the database, that the images are displayed correctly again.

Remember: When I installed Gallery3 in English on this Freehoster, I never had problems with displaying images. So it seems that it the migration from local PC to Freehoster causes some problems with file/folder permissions. Maybe I have to update some pathnames in a configuration file?
Thanks for your help in advance

sickonede Joined: 2012-04-12 Posts: 6	Posted: Thu, 2012-04-12 11:01
	Dear support team, I'm new to Gallery 3. I just installed the latest version from your website (Version 3.0.3) on a freehoster called www.bplaced.net. The installation worked fine, I can upload photos. But when I tried to install a new language file (e.g. German) I got an error message: @todo TRANSLATIONS_FETCH_REQUEST_FAILED I searched your forum and there was a problem in 2010, but this case was fixed. I found another thread who has the same error on Bplaced, but he never got an answer to his thread: http://gallery.menalto.com/node/102595 I cannot change the settings of the server, because it's a freehoster. I can send you the log file which was created by email, but I don't want to publish the log file here in the forum. If you want the log file, please send me an email address. Please help me as soon as possible. Is there a possibility (workaround) to manually install the necessary files by ftp Upload? Best wishes and thanks in advance, Marcus
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floridave Joined: 2003-12-22 Posts: 27300	Posted: Thu, 2012-04-12 15:37
	I would suspect that there is some outgoing restrictions that your host has implemented preventing the request to our server for the translations. PM (write to author link) logs but I suspect it will not say much. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

sickonede Joined: 2012-04-12 Posts: 6	Posted: Mon, 2012-04-16 20:43
	Hi Dave, I sent you the log files (PM). Did you receive it? Did you have a chance to have a look on them? I still have the problem, that I can't install any language files, because of the error: @todo TRANSLATIONS_FETCH_REQUEST_FAILED I also informed the webmaster and got the following answer: "Hallo, dazu müßtest du auf andere Server zugreifen, was bedeutet du benötigst Soclets bzw. die Funktion allow_url_fopen. Diese ist Standartmäßig auf OFF gestellt. In unserem Upgrade bplaced pro ist dies jedoch verfügbar. Weitere Hinweise findest du link im Menü unter bplaced pro. Alternativ mußt du die Sprachpakete manuell suchen und hochladen. Mit freundlichen Grüßen Tobi bplaced Tech. Support" Here the translation: "Hello, for this operation you need to have access to external servers, which means you need Soclets respectively the "allow_url_fopen command. This command is set to "Off" by default. We have a "pro" Upgrade where this command is available (Note: "Pro" is with costs). You can find more information when you follow the link in the menu of our website. As a workaround you could load the language search for the files and upload them manually. With kind regards Tobi (Tech Support)" So it seems, as you thought, that the server is blocking the requests from your gallery servers. I will ask them if they can unblock my account, but if they negate: Is there a possibility to load the files manually? Is there any workaround? It took me 2 days now to setup everything and everything is working fine except the languages. I would be really a pity, if I had to change the server, just because of this language blocking problem. Could you please provide a solution or workaround? And thanks again for your great work!!! Marcus

floridave Joined: 2003-12-22 Posts: 27300	Posted: Mon, 2012-04-16 23:43
	Quote: Is there a possibility to load the files manually? not that I know. Perhaps another community member will chime in. Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

sickonede Joined: 2012-04-12 Posts: 6	Posted: Tue, 2012-04-17 20:01
	I'm a step further but I definitely need some more support. Here's what I've done so far: I installed XAMPP on my local PC. I installed Gallery 3 on my local PC. I updated the language files (Gerrman). Everything worked smoothely. I exported the MySQL Database. I copied all Gallery Files via FTP to the Freehoster. I created a database on the Freehoster with the same name than on my local PC and imported the tables. And it worked, I have a version with the correct localisation. B u t ... now all the pictures are invisible (they don't load). If I change the .htacess file to .htacess.tmp the images are displayed, so it has something to do with the folder safety functions. Who as an idea, what and where I do have to make changes, that Gallery 3 recognizes the Thumbs / Resizes and Original images. All the files are physically stored on the server, but Gallery 3 seems not to see them? Please can someone help, I work already since over a week on that problem. I'm not a web programmer and I have no clue, what to change in the database, that the images are displayed correctly again. Remember: When I installed Gallery3 in English on this Freehoster, I never had problems with displaying images. So it seems that it the migration from local PC to Freehoster causes some problems with file/folder permissions. Maybe I have to update some pathnames in a configuration file? Thanks for your help in advance

@todo TRANSLATIONS_FETCH_REQUEST_FAILED

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