Successful installation, blank page (HTTP 504) when accessing gallery

scornish

Joined: 2006-12-08
Posts: 4
Posted: Sat, 2012-06-30 21:34

I'm trying a clean (manual) install of Gallery 3.0.4 using Easyspace as host.
The install wizard is entirely successful - the var directory is created and populated, and the tables are created in the DB. I've also 777'd the var directory.

The problem I have is that when I run the site, I get a blank page.
Fiddler tells me I'm getting a 504 error, which is gateway timeout, but I'm getting this response in 0.6 of a second.

I can't see it being a server config issue, as the installer and the phpinfo php pages are executing just fine.

Does this ring any bells for anyone? Advice much appreciated.

Thanks
Steve

Steps I've taken to resolve:
* I've validated the system requirements (met)
* I've read the FAQ & Troubleshooters
* I've blown everything away and tried again (twice)
* I've browsed the Installation forum and searched all forums.

=Information form=
Gallery URL: http://www.pauldarnleyphotography.co.uk/gallery3/index.php
Gallery version: 3.0.4
Apache version: 2.2.3
PHP version: 5.3.9
Graphics Toolkit: Not configured yet
Operating system: Linux (sorry, can't determine variant)
Web browser/version: Chrome 19, also verified with Firefox 13

phpmyinfo: http://www.pauldarnleyphotography.co.uk/gallery3/phpinfo.php
 
scornish

Joined: 2006-12-08
Posts: 4
Posted: Wed, 2012-07-04 20:06

Update: still no dice.
I've created a simple php file to open a connection on the MySQL DB, execute a query and close the DB connection just to test the end-to-end connectivity, and it all looks good:
http://www.pauldarnleyphotography.co.uk/gallery3/spc.php

I just don't get why Gallery 3 won't run:
http://www.pauldarnleyphotography.co.uk/gallery3/index.php

I've asked the hosting provider to see if there's anything in their logs - no useful response yet.
There's nothing output into the gallery3/var/logs directory, so I honestly don't know what steps to take next.

Any advice is much appreciated.

Steve
 
scornish

Joined: 2006-12-08
Posts: 4
Posted: Wed, 2012-07-04 21:04

More digging in the archives has uncovered this:
http://gallery.menalto.com/node/103502

Looks like I need to disable Zend Guard Loader. I'm asking the host to do so - will update with the results.
 
scornish

Joined: 2006-12-08
Posts: 4
Posted: Fri, 2012-07-06 07:23

Grrrr - shared hosting means they won't turn off Zend Guard Loader.
Time to change hosting provider...