Gallery 2 upgrader

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Sun, 2012-09-23 17:58

I found today that our website can not be accessed until I've done the upgrade. I am not familiar with what to do. The person who developed our web site is no longer available.

So I need help as what to do. Below you will find a copy of where I'm stuck at this point.

Notice: Undefined offset: 4 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250

Notice: Undefined offset: 3 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250

Notice: Undefined offset: 2 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250

Notice: Undefined offset: 1 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250

Upgrade Steps
√ Welcome
√ Authenticate
✗ System Checks
3 Database Backup
4 Upgrade Core
5 Upgrade Plugins
6 Empty Cache
7 Finish Upgrade

Upgrade 10% complete
System Checks
PHP Version
Success
FILE Directive
Success
Safe Mode
Success
exec() allowed
Success
set_time_limit() allowed
Success
Memory limit (18Mb)
Success
File uploads allowed
Success
Maximum upload size (2Mb)
Success
Maximum POST size (8Mb)
Success
Translation support
Success
Storage Directory Permissions
Failed
+ Inaccessible or missing files (1)
Error: Some files and or directories in your storage directory are not writeable by the webserver user. Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/.
Gallery file integrity
Warning
+ Missing files (1453)

+ Modified files (1)

+ Old files (31)
These files are no longer part of Gallery. They probably won't cause any problems but it is a good idea to remove them to keep your install clean. Gallery can't remove these files for you, but you can download and run this script in your gallery2 directory to delete them for you.
Database permissions
Success

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sun, 2012-09-23 18:37

@see http://gallery.menalto.com/node/108702

-s
All New jQuery Minislideshow for G2/G3

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Sun, 2012-09-23 20:43

I don't know what I'm to do with what's on the link you posted.
http://www.flashyourweb.com/staticpages/index.php?page=minislideshow_redux

Am I to copy and paste the code? If so, where do I put it?

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sun, 2012-09-23 21:42

maybe you should look at the first link, and not the link in my signature.

Unless of course you're interested in my minislideshow.

-s
All New jQuery Minislideshow for G2/G3

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Sun, 2012-09-23 22:22

I'm sorry. I'm new to all of this, so I assumed that the second link was another resource for me to look at.

I did go to the first link. I'm still confused as to what I'm looking for in order to fix the problem.

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sun, 2012-09-23 22:38

Your gallery reports:

Quote:

Error: Some files and or directories in your storage directory are not writeable by the webserver user. Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/.

That is exactly the topic of the referenced thread.

-s
All New jQuery Minislideshow for G2/G3

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Sun, 2012-09-23 23:21

OK, but how do I go about doing that? Like I said, the person who set out web site up for us is no longer available. I have not done any of the technical stuff, so it's all Greek to me.

The instructions say to: Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR

run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/.

I apologize for my lack of knowledge in this.

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Sun, 2012-09-23 23:31

FAQ: How can I fix the filesystem permissions of the Gallery storage folder?

if you read the other thread from 3 days ago, that user could not solve the issue themselves, and enlisted me to do it for them.
IF you cannot figure it out yourself from the links I have supplied, I can do the same for you... but we try to encourage users to learn instead.

-s
All New jQuery Minislideshow for G2/G3

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Mon, 2012-09-24 00:01

Normally, I would tackle things that are unfamiliar. However, when it comes to doing the in depth technical stuff on computers, I get overwhelmed with trying to figure these things out. I have messed our web site up before while trying to fix things, so unless I have had experience with similar issues and or programs I stay clear.

I've had your Gallery program for several years and have never had problems. So I do thank you for a great service and would truly appreciate your help.

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Mon, 2012-09-24 00:09

you'll have to PM me w/ your FTP access info(preferably SFTP)

-s
All New jQuery Minislideshow for G2/G3

LSardou

Joined: 2012-09-23
Posts: 7

Posted: Mon, 2012-09-24 17:38

I sent you a PM with the info. Did you receive it?

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Mon, 2012-09-24 17:49

I responded to your PM last night
Your FTP host cannot be powweb
it would be more like ftp.yoursite.com

-s
All New jQuery Minislideshow for G2/G3

suprsidr

Joined: 2005-04-17
Posts: 8339

Posted: Mon, 2012-09-24 22:08

Sent you a PM, not sure if you are getting notifications for PMs

-s
All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Sun, 2012-09-23 17:58
	I found today that our website can not be accessed until I've done the upgrade. I am not familiar with what to do. The person who developed our web site is no longer available. So I need help as what to do. Below you will find a copy of where I'm stuck at this point. Notice: Undefined offset: 4 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250 Notice: Undefined offset: 3 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250 Notice: Undefined offset: 2 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250 Notice: Undefined offset: 1 in /hermes/waloraweb031/b2515/pow.lindasardou/htdocs/rlcreativecarvings/gallery2/modules/core/classes/GalleryUtilities.class on line 1250 Upgrade Steps √ Welcome √ Authenticate ✗ System Checks 3 Database Backup 4 Upgrade Core 5 Upgrade Plugins 6 Empty Cache 7 Finish Upgrade Upgrade 10% complete System Checks PHP Version Success FILE Directive Success Safe Mode Success exec() allowed Success set_time_limit() allowed Success Memory limit (18Mb) Success File uploads allowed Success Maximum upload size (2Mb) Success Maximum POST size (8Mb) Success Translation support Success Storage Directory Permissions Failed + Inaccessible or missing files (1) Error: Some files and or directories in your storage directory are not writeable by the webserver user. Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/. Gallery file integrity Warning + Missing files (1453) + Modified files (1) + Old files (31) These files are no longer part of Gallery. They probably won't cause any problems but it is a good idea to remove them to keep your install clean. Gallery can't remove these files for you, but you can download and run this script in your gallery2 directory to delete them for you. Database permissions Success
	XUser login Username: * Password: * Create new account Request new password
suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sun, 2012-09-23 18:37
	@see http://gallery.menalto.com/node/108702 -s All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Sun, 2012-09-23 20:43
	I don't know what I'm to do with what's on the link you posted. http://www.flashyourweb.com/staticpages/index.php?page=minislideshow_redux Am I to copy and paste the code? If so, where do I put it?

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sun, 2012-09-23 21:42
	maybe you should look at the first link, and not the link in my signature. Unless of course you're interested in my minislideshow. -s All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Sun, 2012-09-23 22:22
	I'm sorry. I'm new to all of this, so I assumed that the second link was another resource for me to look at. I did go to the first link. I'm still confused as to what I'm looking for in order to fix the problem.

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sun, 2012-09-23 22:38
	Your gallery reports: Quote: Error: Some files and or directories in your storage directory are not writeable by the webserver user. Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/. That is exactly the topic of the referenced thread. -s All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Sun, 2012-09-23 23:21
	OK, but how do I go about doing that? Like I said, the person who set out web site up for us is no longer available. I have not done any of the technical stuff, so it's all Greek to me. The instructions say to: Run chown -R webserverUser /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/ OR run chmod -R 777 /hermes/web10/b2515/pow.lindasardou/htdocs/rl_g2data/. I apologize for my lack of knowledge in this.

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Sun, 2012-09-23 23:31
	FAQ: How can I fix the filesystem permissions of the Gallery storage folder? if you read the other thread from 3 days ago, that user could not solve the issue themselves, and enlisted me to do it for them. IF you cannot figure it out yourself from the links I have supplied, I can do the same for you... but we try to encourage users to learn instead. -s All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Mon, 2012-09-24 00:01
	Normally, I would tackle things that are unfamiliar. However, when it comes to doing the in depth technical stuff on computers, I get overwhelmed with trying to figure these things out. I have messed our web site up before while trying to fix things, so unless I have had experience with similar issues and or programs I stay clear. I've had your Gallery program for several years and have never had problems. So I do thank you for a great service and would truly appreciate your help.

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Mon, 2012-09-24 00:09
	you'll have to PM me w/ your FTP access info(preferably SFTP) -s All New jQuery Minislideshow for G2/G3

LSardou Joined: 2012-09-23 Posts: 7	Posted: Mon, 2012-09-24 17:38
	I sent you a PM with the info. Did you receive it?

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Mon, 2012-09-24 17:49
	I responded to your PM last night Your FTP host cannot be powweb it would be more like ftp.yoursite.com -s All New jQuery Minislideshow for G2/G3

suprsidr Joined: 2005-04-17 Posts: 8339	Posted: Mon, 2012-09-24 22:08
	Sent you a PM, not sure if you are getting notifications for PMs -s All New jQuery Minislideshow for G2/G3

Gallery 2 upgrader

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