"Unable to process this photo" error message

I'm running Gallery 3.0.2 at my site. I tried to upgrade to the latest version but the upgrade failed for some reason. But that's a topic for a separate thread.

It's been a while since I've uploaded new photos to my site's Gallery installation. So, I've been going through a process of having to relearn what I did over two years ago. I tried to figure out how to upload photos using the Server Add function, but the menu shown in the Gallery documentation does not match any menus I could find on the Admin side. Specifically the documentation shows a drop down menu with the commands "Home," "Add," "Album Options" and "Admin." The ONLY menu I can find on the Admin side has the commands "Dashboard," "Settings," "Modules," "Content," "Appearance," "Users/Groups," and "Maintenance." The menu shown in the docs is showing how to upload files using the Server Add function. I was able to add a path from my server where I have image files stored. That wasn't a problem. But without that menu to complete the process, I can't get anywhere.

So I turned to trying to upload files one at a time through the software's front end, you know, by placing my mouse cursor over the dot on the top right of an folder's image, and then a group of options appears, one of which is to upload a photo. Okay fine, I go through the process of selecting a photo, in this case the photos I was trying to upload were .jpgs, each of which were about 170k to 200k, so not so big. The file is processed, it shows 100%, but then it errors out, displaying the file name in red and the error message "Unable to process this photo" in blue. I tried this with several different files in several different folders. Always the same response.

It's been over two years since the last time I attempted to upload anything to my Gallery installation, but I don't recall running into either of these issues back then. As I dimly recall, I was uploading files in bulk, so I must have figured out how to use Server Add -- must have found that menu somewhere.

If you do a search of the gallery3 documentation, entering "server add gallery3" into the search box, you'll find the page that shows how to specify a directory on the server using Server Add, and that menu that shows how to upload the files. But nowhere inside the Admin side have I been able to find that menu with that set of commands. And now I can't even get the software to accept an upload via the other method. So I'm stuck.

Any ideas how I can unstick myself? Please keep in mind in your reply my level of expertise. I've been using PCs for over thirty years, used to be conversant in DOS and OS/2, and I can still find my way around directory tree structures -- especially if they're displayed in a WYSIWYG format. But my knowledge of Linux is elementary and I don't much understand server configuration speak at all. It'll be real easy to lose me if you use jargon that will be opaque to your average Internet user. I do find the Gallery documentation easy to follow, though -- as long as it's pointing to areas in the software that actually exist. When it gets off track, the way it's doing with Server Add, I'm quickly lost.

Thanks in advance for any assistance you can provide.

Best,
Michael

Thanks, Dave. I'll give your suggestions a try. I was figuring right, I guess, when I was assuming that, if server add activated properly the menus selections would change.

Hmmm . . . I don't think my host has changed anything. Everything runs on my site the same as it's always run. But if I can't upload, I'll send them a note.

One thing I do remember from when I first set up Gallery3, however, is when I tried switching graphics toolkits before, I was unable to do so. I'll give it another try -- maybe it'll update now.

Best,
Michael

Update:

I found the directory that contains faveicon.ico and apple.touch.icon.png. They are in a directory that contains only three files, the other one being logo.png. The directory is here: gallery3/lib/images . I also found the apple.touch.icon.png file in gallery3/themes/greydragon/images

I did find a file that looks to be a possibility under gallery3/modules/gallery/controllers

called admin_graphics.php. It contains:

page_title = t("Graphics settings"); $view->content = new View("admin_graphics.html"); $view->content->tk = graphics::detect_toolkits(); $view->content->active = module::get_var("gallery", "graphics_toolkit", "none"); print $view; } public function choose($toolkit_id) { access::verify_csrf(); if ($toolkit_id != module::get_var("gallery", "graphics_toolkit")) { $tk = graphics::detect_toolkits(); module::set_var("gallery", "graphics_toolkit", $toolkit_id); module::set_var("gallery", "graphics_toolkit_path", $tk->$toolkit_id->dir); site_status::clear("missing_graphics_toolkit"); $msg = t("Changed graphics toolkit to: %toolkit", array("toolkit" => $tk->$toolkit_id->name)); message::success($msg); log::success("graphics", $msg); } url::redirect("admin/graphics"); } }

I also found an "uploads" directory at gallery3/var/uploads that appears to contain copies of all the files I uploaded. This means that I have at least two copies of almost 1,000 files, or almost 2,000 image files altogether at my site. Is there any chance that the software could be balking because I have all these copies of my images in an uploads directory? Is it normal for gallery3 to keep a separate copy of an uploaded image in the /uploads directory? If so, why?

I was looking for that file listed above, "admin_graphics.html, hoping it might provide path clues, but couldn't find it in any of the directories or subdirectories. Of course, mostly I was just looking for the .html file extension so if gallery3 renamed it to a .php or something else I might not have seen it. An unproductive search, and I remain

Frustratedly yours,
Michael

Thanks, floridadave, at least I know how to do chmod!

Well, I just got finished doing a chmod to gallery3/var and that seems to have unstuck things, so thanks, Dave! I notice also that "Add" appears now on the home page of my Gallery3, right next to Album Options and Admin. It didn't use to be there until just now. And I see now that it has the commands for adding photos or doint a server add. Which reminds me . . .

Hey, I got a quick question for you and I figure you're probably one of the best people to ask. I have one directory that has several subdirectories that is 100% images, almost all of which are .jpgs. I upload files to this directory or one of its subs so I'll have the file on the 'net so that I can use its url to post the image in various forums I subscribe to. Do you know of a simple utility I can use that will read all these files into it, so I can browse through them quickly? Right now, I'm having to load them into my browser, one at a time for viewing. I suppose I could just create a directory in Gallery3 and copy them into it, eh? I'd rather just have something that reads them where they sit, so I don't have to copy them all into a new directory. I have easily several hundred image files in this directory. probably more.

Thanks!

Best,
Michael