Problem: Employee was terminated. No User/ Password Info found

lizaguirre@ovie...

Joined: 2013-10-28
Posts: 1
Posted: Mon, 2013-11-04 21:10

We are up the literal creek with no paddle here. Our bulletin editor was terminated and I'm left picking up the pieces of information she didn't share with anyone.

How do I reset her password? There is an ADMIN emergency reset, but I don't know what email or password she used and I'm not familiar with your program at all. Our IT guy was not privy to the User/password either though I'm sure he could help me navigate it once in. HELP!

Our contact was Sara Marco.
Using: Gallery 2

Our company is a non-profit organization located in Oviedo, Florida. Our phone number, should you need to verify this information is 407-365-3231.

What information do you need? Please advise. Your assistance is greatly appreciated.

Lillian Izaguirre
Administrative Assistant

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Mon, 2013-11-04 22:56

yoursite.com/gallery2/lib/support/

-s