"Files not found" but files are there & permis

Cakepro

Joined: 2003-03-29
Posts: 8
Posted: Mon, 2003-12-01 22:41

I have a perplexing problem that I just can't figure out. Up until we had a server problem last week, Gallery has been working flawlessly. Now when I try to upload a photo, I get the thumbnail error. After putting Gallery in debug mode, here is what it says:

Processing status...
- Adding regal.jpg
Executing:

/home/*****/marshreef.com/netpbm/jpegtopnm /home/bdweb9982p/marshreef.com/public_html/albums/album09/regal.jpg | /home/*****/marshreef.com/netpbm/pnmscale -xysize 150 150 | /home/*****/marshreef.com/netpbm/ppmtojpeg --quality=95 > /home/*****/marshreef.com/public_html/albums/album09/regal.thumb.jpg

Results:
none

Error messages:
sh: /home/*****/marshreef.com/netpbm/jpegtopnm: No such file or directory
sh: /home/*****/marshreef.com/netpbm/pnmscale: No such file or directory
sh: /home/*****/marshreef.com/netpbm/ppmtojpeg: No such file or directory

I assure you the files and the directory are definitely there, and their permissions are all set at 755. I had the admin at our webhost doublecheck that for me. There are no capitalization or other little errors like that. I hope somebody can tell me what I'm doing wrong. I also don't have the pnmtojpeg file problem I've read about in the FAQ.

Thanks,
Sherri

Give us your Gallery/webserver information to get a faster answer.
Get this information from the PHP diagnostic (in the configuration wizard).
Gallery URL: http://www.marshreef.com/modules.php?name=gallery
Gallery version: 1.3.3
Apache version: Doesn't say
PHP version (don't just say PHP 4, please): 4.3.4
Graphics Toolkit: netpbm
Operating system: Linux (server's)
Web browser/version (if applicable): IE 6
 
nick_rembis

Joined: 2003-01-20
Posts: 524
Posted: Tue, 2003-12-02 00:15

Looks like your server admin may have changed some php settings on you, post the contents of your phpinfo.php in your setup directory for gallery.
 
Cakepro

Joined: 2003-03-29
Posts: 8
Posted: Tue, 2003-12-02 06:27

Hello ~

Thank you for responding. I apparently no longer have the setup folder and thus don't have the phpinfo.php file. I also do not know how to rerun the configuration wizard. Could you please advise?

This seems to have a LOT of information about our website/server, etc.: http://www.marshreef.com/php.php

Thanks,
Sherri
 
alindeman
alindeman's picture

Joined: 2002-10-06
Posts: 8194
Posted: Tue, 2003-12-02 12:33

sh: /home/*****/marshreef.com/netpbm/jpegtopnm: No such file or directory

It simply means to me that the place where you put netPBM isn't really where it is. See FAQ Gallery:c.32
 
Cakepro

Joined: 2003-03-29
Posts: 8
Posted: Tue, 2003-12-02 19:13

test.php reveals this:

/home/bdweb9982p/marshreef.com/public_html/netpbm

The permission of the netpbm directory as well as all the files contained within are set to 755.

Tell me I've overlooked something stupid and there's a really easy fix for this!! :)

Thanks,
Sherri
 
Cakepro

Joined: 2003-03-29
Posts: 8
Posted: Tue, 2003-12-02 19:25

It would be great to be able to re-run the configuration wizard to make sure the specified path is correct. Can someone tell me how to do that please?

Thanks,
Sherri
 
alindeman
alindeman's picture

Joined: 2002-10-06
Posts: 8194
Posted: Tue, 2003-12-02 22:56

Just put it back into configuration mode and redo the path

http://gallery.sf.net/docs.php <-- it's all there