READ THIS BEFORE POSTING

paour
paour's picture

Joined: 2002-08-14
Posts: 1479
Posted: Thu, 2004-04-22 08:15

In an attempt to cut down on unnecessary posts, we ask everyone to follow these guidelines before posting a troubleshooting request in this forum:

    - make sure you read the FAQ
    - if the problem is with uploading (such as error messages, broken thumbnails, etc., make sure that you can upload with Gallery (without using Gallery Remote): log in; navigate to an album you can add pictures to; select 'add photos' in the 'admin options' menu; in the popup window, select the 'Form' tab and upload a test picture.
    - search the forum for similar problems: there are many duplicate posts of people who can't upload, or get empty album lists, or unrecognized passwords. 90% of the time these duplicate posts could have been avoided by searching the forum, which not only gives you an answer quicker, but also doesn't distract us from improving Gallery Remote.
    - also make sure you're using the latest Gallery Remote release, not an outdated version
    - remember to include all the necessary information:

      * what you were trying to do
      * what happened wrong
      * version number of Gallery and Gallery Remote
      * log or log fragment of the error

Thanks![/]

[/]
 
paour
paour's picture

Joined: 2002-08-14
Posts: 1479
Posted: Thu, 2004-05-20 18:50

When posting a log or log fragment to the forum, make sure that it doesn't contain usernames and passwords. GR does log your username to the log, and although I think it no longer logs passwords, this still weakens security of your Gallery.

Also, please don't post whole logs as text inside your post. Rather, attach a text file of the log to the thread. You need to be in 'Post a Reply' mode rather than the 'Quick Reply' mode (use the 'post reply' button [img]http://gallery.menalto.com/modules/PNphpBB2/templates/PNTheme/images/lang_english/reply.gif[/img]). Having big log fragments in the thread makes it harder to read.
 
jj-1985

Joined: 2008-07-16
Posts: 3
Posted: Wed, 2008-07-16 19:43

Getting this error from Gallery2Rmote (just downloaded the current from Gallery2.hu, although it says there is a newer version, it goes to a 404 page):
IMG_0000.JPG: Error: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Broken pipe

Running Gallery2.2.5 under Drupal 5.8 (on an SSL site).

JJ