Last call for help
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TADesigns
Joined: 2002-11-14
Posts: 94 |
Posted: Sun, 2003-05-04 03:37
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My problem: As explained in the very long and drawn out thread seen here ( http://gallery.menalto.com/modules.php?op=modload&name=phpBB_14&file=index&action=viewtopic&topic=5425&48 ). I had a good working gallery and now it isn't. If you want to read the whole story check out the link above. Otherwise in a nut shell. I have had tons of help from Joan and Andrew, and have gone as far as removing every aspect of gallery from the server and reloading it, only to get the same error over and over. The thing is the gallery works fine if the file size is about 350kb or less, yet it is setup to work up to 2mb. I had no issues uploading my 850kb photos for 6 months, now I do. Here is the error as just recorded from the brand new install I just completed. <snip> Processing status... Warning: getimagesize: Unable to open '/www/thomasanastasia/alexandra/images/albums/091102/002_00A.jpg' for reading. in /home/www/thomasanastasia/alexandra/gallery/util.php on line 473 Error: Invalid image: 002_00A.jpg! Warning: getimagesize: Unable to open '/www/thomasanastasia/alexandra/images/albums/091102/003_0A.jpg' for reading. in /home/www/thomasanastasia/alexandra/gallery/util.php on line 473 Error: Invalid image: 003_0A.jpg! Warning: getimagesize: Unable to open '/www/thomasanastasia/alexandra/images/albums/091102/004_1A.jpg' for reading. in /home/www/thomasanastasia/alexandra/gallery/util.php on line 473 Error: Invalid image: 004_1A.jpg! Warning: getimagesize: Unable to open '/www/thomasanastasia/alexandra/images/albums/091102/005_2A.jpg' for reading. in /home/www/thomasanastasia/alexandra/gallery/util.php on line 473 Error: Invalid image: 005_2A.jpg! Warning: getimagesize: Unable to open '/www/thomasanastasia/alexandra/images/albums/091102/006_3A.jpg' for reading. in /home/www/thomasanastasia/alexandra/gallery/util.php on line 473 Error: Invalid image: 006_3A.jpg! <snip> Since I removed the old gallery you will only see a single album with a single photo that it allowed to upload. If you would like to play around to test it you can use the user/pass of test/test. I have so many photos, I can't reduce them all to make it work, I need it to work as it did before and upload the original images. I also have a gallery installed on a website for a client @ http://www.getdownproductions.com/gallery/ . They use the same host as myself and it works fine. No issues and it will upload any file that I try to upload to my own gallery. I appreciate any help that may be offered
Thank you, Thomas |
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Posts: 94
Just a follow up note. I installed gallery on another domain of mine ( http://www.tadesigns.com/fd/gallery ) tonight and it works fine. It uploads the same pictures I'm having trouble with on my original gallery. It is also hosted by the same host as the others.
Thanks,
Tom
Posts: 8194
Posts: 94
Andrew,
I recieved this message back from my host. Does this make sense? and can you offer some more direction?
<snip>
Hello Thomas
PHP uses the disk space for the 'thomasanastasia' email account when running php scripts.
It appears that your php scripts create session variables which take up disk space for the 'thomasanastasia' email account.
We have placed all those php sessions in the /home/thomasanastasia/www/sessions directory. Please change the sessions directory for your php scripts in the php.ini file.
You can then login through FTP, and delete all the unnecessary session variables so that you can free up more space for the 'thomasanastasia' account, and then your php scripts will work.
>I'm not sure I understand, or maybe you misunderstood me. I'm trying
>to
>upload to the photo gallery located at
>http://www.thomasanastasia.com/alexandra/gallery , not to my e-mail. I
>went
>to the inbox on the master account and there were only four messages,
>which
>I did delete. I tried to upload a photo and still no luck.
>
>If you would like to test it you can go to the link and login in with
>the
>user/pass of test/test and try to upload an image. Remember if it is a
>small
>file it has no problem. If it is larger than 250-300kb then I get the
>error.
>Prior to the end of March it had no problems and no errors.
>
>
>-----Original Message-----
>From: Support [mailto:support@hostway.com]
>Sent: Wednesday, May 07, 2003 9:30 PM
>To:
>Subject: Re: RE: RE: RE: RE: (HW#2138932)
>thomasanastasia.com-Other-
>
>Hello,
>
>The problem is your master account. It is near the quota of 10MB. Once
>you
>remove these email messages, your upload script should work.
>
>Each mail account has a total mailbox quota of 10 MB. In order for
>your
>email to function properly, either we will need to delete all the
>messages
>from the POP account or you can delete the messages yourself by going
>to http://mymail.siteprotect.com/.
>
>If you want us to delete your messages, please reply to this message,
>but
>make sure that you have a copy of the messages on your computer before
>you proceed.
>
>Thank you.
>
>If you have any questions, please do not hesitate to contact us again.
>
>Sincerely,
>Hostway Support Staff
<snip>
Any help is appreciatted
Posts: 8194
Your host might be confused here. It has nothing to do with email, and session data is usually stored under the web user's account, not yours. This is especially true since your host is running Apache 1.3.19, which can't run as different users for different virtual hosts (Apache 2.x can). You could try freeing up some disk space, as your host vaguely suggested, and see if it helps, but I'd be surprised if it did.
Posts: 94
After I hadposted here last night i sent them another message asking them the following:
So
>would
>these session file be like temp files that could be deleted without
>any
>harm? When I go through the configuration process I designate the temp
>file
>at /tmp .
This is the response:
Hello,
You should set the session path (or temp file) as /home/thomasanastasia/www/sessions, as putting them in /tmp will use up your e-mail account quota (only 10 megabytes).
These session files can or cannot be deleted; depending on the type of program you are using. From the looks of it, these files are not supposed to be deleted (however, you would need to contact the vendor of the script to be sure). However, setting the path to /home/thomasanastasia/www/sessions instead of /tmp will use space on your hosting account quota (which it should) and not your e-mail quota.
Thank You.
Does this still soundlike its setup the way you described. I'm sorry, but my knowledge of php is minimal at best.
Thanks,
Tom
Posts: 13451
If your host wants you to put your sessions files in /home/thomasanastasia/www/sessions, just go ahead and do so. :D I cant really see why putting them in /tmp would impede on your email quota, but just change the path in the config wizard.
Just make sure that the needed permissions are set, and you should be ready to go.
chmod 777 /home/thomasanastasia/www/sessions should do the trick.
Posts: 94
Wow!!! I actually uploaded a file that was 850kb'. Its been more than a month since that has happened. So I guess this might have been the fix, but I will hold all judgement until I start getting more up and see that it wasn't a fluke.
So my next question would be. arethe files it creates in the sessions folder basiaclly a temp file? Can they be deleted?
Posts: 94
FYI the files tha i'm refereing to look like this "gallery04cHSZ"
Posts: 8194
They can be deleted, and if you're using Gallery 1.3.3, they should be deleted and not left there like that.
Posts: 94
ok, it seems my host was correct. i was able to upload about 215 pictures before i started getting the same errors. i had them check and the /tmp file was full again.
the thing is that prior to uploading i had redirected gallery to use /www/thomasanastasia/sessions as the temp file and it went through conficuration correctly. is there somewhere else i need to configure this? and/or can i put a line in the php.ini to make sure it goes there?
Posts: 94
What about adding this in the php.ini file....
session.save_path = /www/thomasanastasia/sessions
do you think this will work?
Posts: 8194
You may need to add this in a .htaccess file, unless you have access to your php.ini (doubtful on a shared server). If you use .htaccess, add this line
php_value session.save_path "/www/thomasanastasia/sessions"
Posts: 94
actually i have access to the php.ini and i always have to delete the .htacces files in both the gallery and setup directories when ever i install gallery on a hostway server. if i don't when i go to start configuration i get a 505 error.
so would the code be the same as you just suggested?