Photos don't display in IE

Works fine with Mac OS X IE 5.2.

It's very odd. The images are just normal img tags. I can't imagine what the problem could be.

I'm having a similar problem as of the last few days. I was running 1.3.1 until two days ago, when my ISP made a few little changes that broke a couple features. In the process of fixing them, I decided to upgrade to 1.3.3 RC2.

The upgrade seemed to work fine, but now only a few thumbnails and no images out of several hundred will display in XP or Win2000 Internet Explorer! No problems AT ALL with Safari on OS X, or other browsers.

It appears to only affect IE on XP or Win2k and nothing else.

I tried a clean install...no luck. Same problem.

Very weird. Any ideas? Help!

-i-

Well, you're def. not alone here. I'm running gallery 1.3.4 on Geeklog 1.3.7sr2 and have the same problem. Viewing the site on my powerbook with safari .. no problem, albums & photo's are displayed as they should: perfectly.
IE 5.2 for mac also shows the albums & photos normally. However when I use IE6 on W2k it shows some albumphoto's but most of them are just black images or show no image at all (also no "broken link" images). Same goes voor the photo's inside the albums.

I'm going through the code but I havent found anything yet what could cause this behaviour.

Apache 1.3.27
PHP 4.3.1
MySQL 4.0.13

Okay, weirdness. I'm wondering if you guys also get the following :

- With no IE window open or active -> start IE (on windows)
- go to http://www.langfamily.ca/gallery then click a gallery (I clicked on Disneyworld, doesnt really matter which one as long as you'll see the photo's)
- then go to the gallery on your site and click on an album and some photo's which you have the problem with. You see a black image or no image at all.
- then go back to the langfamily site, refresh and go to the same gallery as the first time. Now these pictures wont show up anymore either !!

My guess is that somewhere, somehow the gallery "poisons" IE for windows and it can't display photo's or pictures normally. When you close all instances of IE and then restart the browser you can view the langfamily gallery as normal.

Same goes for pictures which are on you own harddrive. I've tested that too. Just open a picture in IE and it'll show up fine. Load up your own site and gallery and then try to display a picture from your drive ... nothing happens.

Also, after doing all this: go to the help menu in IE and click the info option. the graphics there are gone as well. Just found that out when I wanted to see which IE version I'm using (IE6.0.2800.1106.xpsp2). After restarting the browser the info screen looks normal. try it.

I'm curious if you (who have the same problem to begin with) also have this behaviour. And off course if there's someone here who might explain it...

Hi Bharat,

Thanks for your quick reply!
I agree, its strange.

If I don't go to the gallery normally but directly to a photo then IE voor windows displays it as it should and almost immediately.

http://www.flinkerbusch.nl/geeklog2/public_html/gallery/albums/album02/CamPic101.jpg
or
http://www.flinkerbusch.nl/geeklog2/public_html/gallery/albums/album02/CamPic101.sized.jpg

the geeklog2 in the URL is not version 2 of geeklog, just a second clean install

If I go through the normal way:
[url]www.flinkerbusch.nl/geeklog2/public_html/gallery/index.php[/url]

click on the cat then it doesnt display the image, also IE takes a long time before it gives up. Also , click on the "empty" image to see, a larger nothing. Just to make sure that you have the same size image as the previous urls. When you look at the properties of the images you'll see that the image in the first two urls show normal byte sizes and in the other url the image properties read -1 bytes.

The weird part is that after this, when I use the direct-image-url, IE doesnt display the photo anymore. That's what I meant by "poisoning IE" in a previous message. Only after closing all instances of IE and restarting IE it will display the first two urls normally.

I've tried this with several images on both winxp pro and win2k pro/server. The outcome is the same. Can you try this to see if you get the same results ?

Somehow, somewhere, something always doesnt go the way you want it to go but hey, If everything goes right the first time then where's the challange, right ? :lol:

Thanks,

Ray

Okay - I have another Gallery exhibiting the same problem - just set this one up for a hosting client, and after having setup many Gallery installations, I have never come across this before now.

This Gallery is at:

www.linapallotta.com/gallery

This is running Gallery 1.3.4.

Same effect - it poisons IE so that IE will no longer load images after visiting this Gallery until you restart. No problems viewing in Opera.

However, it does not work in IE 6.0 on Win2K.

Having never had the issue before, I'm wondering what could have changed - clearly this can only relate to two common denominators -

The image files, and IE 6.0. And, regardless of the cause, it would seem that this is clearly an IE 6.0 bug. The logic being that it does not occur in other browsers, and that NOTHING should be able to permanently hang IE.

So, as one of you had already suggested, I wonder if this could potentially be NetPBM-related. I am specifically wondering what version of NetPBM is running on all of the other Galleries showing the same issue, since this appears to be happening across different versions of Gallery from the above info. I can't imagine what other factors could be common - I don't see how the version of PHP would be relavant, but perhaps it's worth seeing if anything is common there? It just wouldn't really make sense. As Bharat accurately decribed, the code is simply creating html pages to conveniently display the images, manage them, etc.

Since others have reinstalled and had the same result, I'm thinking of trying to change to Imagemagick and see if the same issue occurs. If anything, at least we can begin eliminating possibilties.

Other than that, I can then only think of removing one image/album at a time to narrow down the culprit, if it is one particular image file that is hanging the browser. Again, I don't quite see how this could be the case, but we have to start somewhere.

I'm not familiar with the process for bug reporting to Microsoft. It would seem worth reporting this odd issue to Microsoft so that they also would be able to investigate the cause.

Any other ideas out there?

Thanks.

Mike

Wow. That is excellent information. So, the logical conclusion here is that the affected Galleries probably have JPEG images saved from Photoshop 7.0 in the format discussed. This should be relatively easy to determine.

Unfortunately, it does seem that Adobe is not at fault, if they are using the JPEG standard per specifications, and IE is simply not handling *ALL* JPEG images correctly, per the standard.

Thanks for the excellent info.

Can anybody out there read the above article on Photo.net and confirm that the images in their affected Gallery were saved in the described format?

Mike

It can be found in Preferences>File Handling>Image Previews...there is a drop down list Never Save, Always Save and Ask When saving. If you choose Ask When Saving you will find a check box on the save dialog for Jpegs when you save them. Took me a bit to find it too...

Hi everybody,
thank you, the photo.net tip did it. I pushed all the images through PS7 again, saved them for web en no more problems.

Leave it up to M$ to not follow standards, again!

Ray

I don't think the problem is how the photos are saved. I only have a handfull that went through photoshop, most were pulled directly from my digital camera and uploaded. many of them worked fine on when I posted them on the web before (either in a directory or as part of an web page).

Only when I installed Gallery and uploaded them into it did they stop showing up in Internet Explorer. That, combined with the fact that a few people have only noticed this problem with the most recent version of Gallery leads me to believe the problem lies with Gallery and/or Internet Explorer. I have yet to find a browser aside from IE that doesn't work, and I've tried about 10. Not a problem for most of the people I know (as very few of my friends and co-workers use IE), but most of my family refuses to install another browser so I'm stuck.

Finkployd

I'm not fully convinced that this is strictly an IE for Windows bug.

I have the same photos displayed using Gallery at http://homepage.mac.com/scodiana/PhotoAlbum11.html. The .mac gallery can be viewed using IE for Windows, but the same exact photos at http://www.larryandsheri.com/gallery/test.

For the .mac gallery, I just have the jpegs sitting in my Pictures directory, in the same manner as my Gallery JPGs.

The same goes for the entire gallery -- everything is fine using .mac, but Most images are nonexistent using Gallery.

I saved one image using Graphic Converter, and it has the same problem.

Sheri

Apparently, this is a known ImageMagick/IE6 bug.

I found that installing patch that adds support for jpegtran fixes the problem. The patch can be found here. The functionality of the patch will be added to the next version of Gallery.

In addition to installing the patch, I had to re-create my galleries using Save For Web (I used Photoshop Elements 2.0).

Sheri

No, the patch is actually a text file - it's just output of a diff command. You'll need to add the text from the file to the three configuration files listed (the line numbers are indicated). Make sure you back up your originals before you make changes.

Sheri

http://support.microsoft.com/default.aspx?scid=kb;en-us;818506

Determine the URL of one of your images (post your gallery URL here if you can't work out how to do that). Then close IE, restart it,and go straight to the image. If that gives you the problem, then it's between your camera and your browser.

If that was ok, then next you can visit the thumbnail and resized jpegs directly. If they give you a problem, then it's ImageMagick/NetPBM, and you can try a different version.

If you can visit each of the embedded images, but not the full gallery page, then it gets more interesting.

Just installed a new version, and just about everything works perfectly now.

Thanks for your help, everyone!

trini809: you'll likely see the same issues because it stems from ImageMagick and Photoshop. The jpegtran patch is what worked for me.

Sheri

I am curious if anyone has figured out this problem as of yet. I have it and it seems to be strictly on selective servers. I have looked at numerous ones and it seems that some work fine for me and some do not. I have 4.1 setup with ImageMagick and it will not show an image with IE6 although every other browser will work fine. I can view the image fine with the direct URL so it can't be ImageMagick. I can view images on some of the other galleries but not mine. Opera and Netscape work perfect. I just cannot figure out what the problem could be. I assume it is something on the server.

Jeff Wilson

I seem to be able to view the images in IE6 on Windows XP.

BTW: They are great photos. It is most distressing to read about the living conditions over the border. Hudreds of young women raped and murdered. No justice. Globalisation is good, right? NAFTA is good too, right?

Joan, I have fixed the problem. What I had was 24 photo's straight from a camera (someone else's). I did a batch upload and ImageMagick resized them all correctly (and quite well I might add). I tried to view them and I could not with IE6 but worked fine with Opera and Netscape. I searched the Internet and found another photo gallery program forum that was experienceing the same exact problem. Here is what I found puzzling:

1) I could view the images with Opera and Netscape but not IE6 (at least through the gallery program)
2) I COULD view the images directly with IE6 (direct url to the album folder)
3) I could view the images on some of the links on this thread of the forum.
4) I then downloaded all of the images on the gallery, opened them up with PSP8 and then clicked the save button. I then reuploaded these images and the gallery works fine now. After doing this I also had to do the same exact thing to the images that came with the gallery (all images under /gallery/images folder).

The whole issue is curious that it seems to be an IE6 and JPG issue although IE6 will view the images only if they are directly linked and not link generated from a program, which I find very strange (unless it has something to do with the Apache rewrite rule coding). I also found a link to a Microsoft site page describing a issue about this and they are saying it will be fixed in the next service release of IE6.

I pulled my hair out for about half a day over this problem and it was as simple to cure as resaving the images. This only means that I will not be able to allow others to upload their images to the gallery without making sure they resave the images the correct way I guess.

I do hope this will help someone with this issue.

I had a similar problem before, couldn't load any jpg, animated gif wouldn't work and..I found out was fault of my firewall, Zone Alarm Pro, I had to disable the cookie control in the privacy tab and everything worked fine. Maybe this could be helpful to someone.

Happy Gallerying