error: associated helper application does not exist

vinboy

Joined: 2007-10-09
Posts: 4
Posted: Tue, 2007-10-09 00:58

Software information:
Gallery version 2.2.1
PHP version 5.1.6 apache2handler
Webserver Apache/2.2.2 (Fedora)
Database mysqli 5.0.27

When I click on the WPG2 icon w hen writing a blog. I get the following error:

Quote:
/tmp/g2image-11.php could not be opened, because the associated helper application does not exist. Change the association in your preferences.

[IMG]http://img222.imageshack.us/img222/7922/wpg2errorgy8.th.png[/IMG]

Please help, I need the Wordpress running flawlessly as soon as possible.
thanks in advance.

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Tue, 2007-10-09 01:16

Where do you have WPG2 installed? I'm assuming the normal wp-content/plugins/wpg2 with g2image in wp-content/plugins/wpg2/g2image. Is there a wp-content/plugins/wpg2/g2image/g2image.php file?

I don't know why it's trying to call a file named /tmp/g2image-11.php. There is no file named that, and it's not stored in /tmp/ in a normal installation.

What other plugins are you running. The other times that there has been something totally whacked like this, it's been a conflict with other plugins.

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
vinboy

Joined: 2007-10-09
Posts: 4
Posted: Thu, 2007-10-11 11:19

Yes the plugin is installed in the correct path.

the /tmp/g2image-11.php is just the file path of my local machine. When I go to /tmp on the machine i used to insert the image, i can see multiple g2image.php files.

the PHP is installed correctly because wordpress and gallery2 are working flawlessly. Both of them are latest version

I do not have any other plugins activated.

thanks.

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Thu, 2007-10-11 11:36

Now I'm really confused. How are you using /tmp as your web server? Where are the rest of the WPG2 files?

If there are multiple g2image.php files, that seems like a problem. I'd delete all of the WPG2 files and any multiple copies, and then reinstall.

But I'm still confused about how the files aren't in a structure like wp-content/plugins/wpg2/g2image/g2image.php, even if it's /tmp/wp-content/plugins/wpg2/g2image/g2image.php

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
vinboy

Joined: 2007-10-09
Posts: 4
Posted: Fri, 2007-10-12 01:06

no... the /tmp is my local temp folder.
The plugin is located on the server somewhere /www/blog/wp-contents........./

The problem is that when i try to insert an image, my browser (firefox) will download the g2image.php to my /tmp folder and try to open it. That's why i get /tmp/g2image.php /tmp/g2image-1.php /tmp/g2image-2.php ........................

 
capt_kirk

Joined: 2006-01-24
Posts: 492
Posted: Fri, 2007-10-12 02:00

Ahh. That's a server problem. It's not serving the php correctly. Please look at your server logs, especially the apache logs, to see if you can figure out why your server is downloading g2image.php instead of serving it up correctly.

This is a server problem you'll need to work with your hosting service on, not a G2Image problem.

Kirk
____________________________________
G2Image Documentation, G2Image Demo Page, My Family Website

 
vinboy

Joined: 2007-10-09
Posts: 4
Posted: Fri, 2007-10-12 13:26

thank alot. I'll talk to the admin. Will post the result later :D