Cannot access Admin Plugins Page

gietl

Joined: 2006-02-23
Posts: 12

Posted: Mon, 2007-11-19 22:02

I am able to access the Admin section just fine, I am using the default WP theme and the Siriux G2 Theme. Everything else appears to be fine. While viewing the G2 admin page if I click on the Plugins link it attempts to hit the following url:

http://www.----.com/wpg2?g2_view=core.SiteAdmin&g2_subView=core.AdminPlugins&g2_navId=xe8dd5e41

I just get a blank page. I should add, if I access the G2 Admin going straight to gallery (non embedded) the plugins link works fine and the URL is:

http://www.----.com/gallery/main.php?g2_view=core.SiteAdmin&g2_subView=core.AdminPlugins&g2_navId=x7d6be6e6

Here are my server details:

Gallery version = 2.2.3 core 1.2.0.5
PHP version = 5.2.4 apache2handler
Webserver = Apache/2
Database = mysql 5.0.45-community, lock.system=flock
Toolkits = ArchiveUpload, ImageMagick, Gd
Acceleration = full/86400, full/86400
Operating system = Linux xxxxxx.xxxxxx.com 2.6.9-55.0.9.ELsmp #1 SMP Thu Sep 27 18:27:41 EDT 2007 i686
Default theme = siriux
gettext = enabled
Locale = en_US
Browser = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Rows in GalleryAccessMap table = 2207
Rows in GalleryAccessSubscriberMap table = 3139
Rows in GalleryUser table = 3
Rows in GalleryItem table = 3135
Rows in GalleryAlbumItem table = 137
Rows in GalleryCacheMap table = 19465

ozgreg

Joined: 2003-10-18
Posts: 1378

Posted: Mon, 2007-11-19 23:03

Do you have the Gallery2 rewrite module activated? Your URL looks correct I would expect to see something like that.. When you get the blank page, if you hit refresh what happens??

____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl

Joined: 2006-02-23
Posts: 12

Posted: Mon, 2007-11-19 23:14

I do have the module activated, but not for admin. Even if I disable it, clear the database and template caches as well as clearing the cookies, cache and history in my browser it is the same experience. Even with the classic theme in G2.

ozgreg

Joined: 2003-10-18
Posts: 1378

Posted: Mon, 2007-11-19 23:19

Ok lets take this in steps..

Navigate over to the WPG2 Options -> Gallery2 rewrites and turn them off..
Then try to navigate to the Gallery2 Site Admin via your WPG2 Output Page..

(I presume you can navigate/view photos ok in the WPG2 Output page?)

____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl

Joined: 2006-02-23
Posts: 12

Posted: Mon, 2007-11-19 23:38

Everything else appears to be working fine, except for the G2 admin plugins page

I have done this a few times already, but to aide in the troubleshooting process I have done it again. Blank (white) page.

ozgreg

Joined: 2003-10-18
Posts: 1378

Posted: Mon, 2007-11-19 23:55

I think I need to see this first hand, Can you please create a Wordpress Admin Account and PM me the details so I can examine what is happening.

Thanks..

____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

ozgreg

Joined: 2003-10-18
Posts: 1378

Posted: Tue, 2007-11-20 00:28

Thanks for the PM. I had a look at your site and since the Admin Panel is loading correctly it looks like just for the plugin page that you are running out of php memory..

Have a look at this FAQ Entry

____________________________________
Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl

Joined: 2006-02-23
Posts: 12

Posted: Tue, 2007-11-20 01:25

Gave that a shot, but it just hoses up my site and gives me a "server error" error page. Doesn't matter if I add it before or after all the wordpress junk.

BorgKing

Joined: 2002-09-12
Posts: 314

Posted: Wed, 2007-11-28 21:13

gietl, sounds like phpvalue overrides are not allowed in your .htaccess. You would have to ask your host to adjust this.

I'm having the exact same problem, but for me it occured after my website was moved to a different server. More specifically, an upgrade from PHP 4.x to PHP 5.2.5. The memory limit is set to 32MB, which should be enough, but I'll ask to increase it, just to be sure.

If any other solutions come up, let me know.

BorgKing

Joined: 2002-09-12
Posts: 314

Posted: Sat, 2007-12-01 22:38

This problem got resolved for me with help of my host, but you might be able to do it yourself.

The trick is to increase the php memory limit to 64MB. At first the php.ini file to accomplish this was placed in the g2 folder, but this had no effect. When it was placed in my WordPress folder (equals web root in my case) the Plugins page displayed as before. The php.ini file only has the following line:
memory_limit = 64M

Hope this fixes your problem too.

gietl Joined: 2006-02-23 Posts: 12	Posted: Mon, 2007-11-19 22:02
	I am able to access the Admin section just fine, I am using the default WP theme and the Siriux G2 Theme. Everything else appears to be fine. While viewing the G2 admin page if I click on the Plugins link it attempts to hit the following url: http://www.----.com/wpg2?g2_view=core.SiteAdmin&g2_subView=core.AdminPlugins&g2_navId=xe8dd5e41 I just get a blank page. I should add, if I access the G2 Admin going straight to gallery (non embedded) the plugins link works fine and the URL is: http://www.----.com/gallery/main.php?g2_view=core.SiteAdmin&g2_subView=core.AdminPlugins&g2_navId=x7d6be6e6 Here are my server details: Gallery version = 2.2.3 core 1.2.0.5 PHP version = 5.2.4 apache2handler Webserver = Apache/2 Database = mysql 5.0.45-community, lock.system=flock Toolkits = ArchiveUpload, ImageMagick, Gd Acceleration = full/86400, full/86400 Operating system = Linux xxxxxx.xxxxxx.com 2.6.9-55.0.9.ELsmp #1 SMP Thu Sep 27 18:27:41 EDT 2007 i686 Default theme = siriux gettext = enabled Locale = en_US Browser = Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9 Rows in GalleryAccessMap table = 2207 Rows in GalleryAccessSubscriberMap table = 3139 Rows in GalleryUser table = 3 Rows in GalleryItem table = 3135 Rows in GalleryAlbumItem table = 137 Rows in GalleryCacheMap table = 19465
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ozgreg Joined: 2003-10-18 Posts: 1378	Posted: Mon, 2007-11-19 23:03
	Do you have the Gallery2 rewrite module activated? Your URL looks correct I would expect to see something like that.. When you get the blank page, if you hit refresh what happens?? ____________________________________ Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl Joined: 2006-02-23 Posts: 12	Posted: Mon, 2007-11-19 23:14
	I do have the module activated, but not for admin. Even if I disable it, clear the database and template caches as well as clearing the cookies, cache and history in my browser it is the same experience. Even with the classic theme in G2.

ozgreg Joined: 2003-10-18 Posts: 1378	Posted: Mon, 2007-11-19 23:19
	Ok lets take this in steps.. Navigate over to the WPG2 Options -> Gallery2 rewrites and turn them off.. Then try to navigate to the Gallery2 Site Admin via your WPG2 Output Page.. (I presume you can navigate/view photos ok in the WPG2 Output page?) ____________________________________ Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl Joined: 2006-02-23 Posts: 12	Posted: Mon, 2007-11-19 23:38
	Everything else appears to be working fine, except for the G2 admin plugins page I have done this a few times already, but to aide in the troubleshooting process I have done it again. Blank (white) page.

ozgreg Joined: 2003-10-18 Posts: 1378	Posted: Mon, 2007-11-19 23:55
	I think I need to see this first hand, Can you please create a Wordpress Admin Account and PM me the details so I can examine what is happening. Thanks.. ____________________________________ Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

ozgreg Joined: 2003-10-18 Posts: 1378	Posted: Tue, 2007-11-20 00:28
	Thanks for the PM. I had a look at your site and since the Admin Panel is loading correctly it looks like just for the plugin page that you are running out of php memory.. Have a look at this FAQ Entry ____________________________________ Wordpress / Gallery2 (WPG2) Plugin, , WPG2 Documentation, WPG2 Demo

gietl Joined: 2006-02-23 Posts: 12	Posted: Tue, 2007-11-20 01:25
	Gave that a shot, but it just hoses up my site and gives me a "server error" error page. Doesn't matter if I add it before or after all the wordpress junk.

BorgKing Joined: 2002-09-12 Posts: 314	Posted: Wed, 2007-11-28 21:13
	gietl, sounds like phpvalue overrides are not allowed in your .htaccess. You would have to ask your host to adjust this. I'm having the exact same problem, but for me it occured after my website was moved to a different server. More specifically, an upgrade from PHP 4.x to PHP 5.2.5. The memory limit is set to 32MB, which should be enough, but I'll ask to increase it, just to be sure. If any other solutions come up, let me know.

BorgKing Joined: 2002-09-12 Posts: 314	Posted: Sat, 2007-12-01 22:38
	This problem got resolved for me with help of my host, but you might be able to do it yourself. The trick is to increase the php memory limit to 64MB. At first the php.ini file to accomplish this was placed in the g2 folder, but this had no effect. When it was placed in my WordPress folder (equals web root in my case) the Plugins page displayed as before. The php.ini file only has the following line: memory_limit = 64M Hope this fixes your problem too.

Cannot access Admin Plugins Page

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