Problem with Gallery version 1.5-RC2

bbrown103

Joined: 2008-03-07
Posts: 2
Posted: Fri, 2008-03-07 04:09

We have a domain thru IPower and have a gallery there that uses gallery version 1.5-RC2. I don't have ready info on the other information that is usually needed here, but thought I would get it started anyway.

We had just finished updating and adding albums. Since we finished we are getting the following when attempting to connect:

"The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

No error is listed and I cannot find an error log.

Any assistance that can be given would be greatly apprecated.

The web address for the gallery is: http://brianandleaann.com/Gallery
 
AmberNicole

Joined: 2008-03-06
Posts: 1
Posted: Fri, 2008-03-07 23:29

I am having the same problem with IPower (I am on vdeck 3.0; never had problems with this on 2.0). I cannot even get as far as you did, though. Perhaps this is an IPower problem?

Incidently, please tell me that you didn't pay the $12.95 that they are charging for this program?

 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Fri, 2008-03-07 23:36

I suspect that you had the vdeck version 2 and they 'migrated' you to V3 of vdeck?
They have made a server configuration change and if you call or use their on line chat support they should elp out.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
bbrown103

Joined: 2008-03-07
Posts: 2
Posted: Sat, 2008-03-08 05:27

Yep... this happened after the Vdeck 3 migration... I'll get back with them too. and NO I did not spend any money on it. :)

thanks for hte inputs gang!
Brian
 
DennisPic

Joined: 2008-03-24
Posts: 1
Posted: Mon, 2008-03-24 15:25

I've had the same problem since the vdeck 3 migration. After reading this, I called iPower support and they fixed it within a few minutes.

Its' still frustrating that an update like this would break software directly provided by them. Pretty sad, but at laest they fixed it.

Thanks for the help!
 
lady_photog

Joined: 2008-04-10
Posts: 2
Posted: Fri, 2008-04-11 13:11

I had all sorts of problems with the transition to their Vdeck version 3. They have changed their servers to Debian and have told me that Gallery 1.x would no longer work.

After a few alterations to the config.php and pointing the shopping cart config.php to the new directories and new mysql host (no longer "localhost")on the server my 1.x gallery is up and running with no problems at all.

I am certainly not going to spend $12.95 per year and endless hours of coding and customisation in getting my site right when it is totally unnecessary.

My advice to anyone that is told, or receives an email stating that Gallery 1.x won't work on the new servers following transition as I did, is that is total rubbish. iPowerweb just want you to PAY for Gallery 2 and are reluctant to help port your site to the new server because it means more work for them.

</End of rant>

p.s. jhead can be accessed via: "/usr/bin/jhead";
jpegtran is: "/usr/bin/jpegtran";
mysql host is: "youraccountname.ipowermysql.com" and not "localhost"
 
floridave
floridave's picture

Joined: 2003-12-22
Posts: 27300
Posted: Fri, 2008-04-11 13:22
Quote:
and new mysql host (no longer "localhost")on the server my 1.x gallery is up and running

Gallery 1.x does not need mysql.

Quote:
p.s. jhead can be accessed via: "/usr/bin/jhead";
jpegtran is: "/usr/bin/jpegtran";
mysql host is: "youraccountname.ipowermysql.com" and not "localhost"

Thanks for that I bet lots of users will find that usefull.

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
 
lady_photog

Joined: 2008-04-10
Posts: 2
Posted: Fri, 2008-04-11 14:44

People who have installed the shopping cart add-on for Gallery 1.x require mysql. I just want to be clear about that. Your cart will not function unless you change the host address.