Can't activate Zencart module - error storage failure

naturalEnquirer

Joined: 2008-06-15
Posts: 52
Posted: Fri, 2009-02-13 22:56

I hope somebody can help me with this problem. I successfully installed the Zencart module once or twice before but had to uninstall it to fix some other issues. I can configure it, but I can't activate the module at all. I get "error has occurred while interacting with database".

I've uninstalled and reinstalled the module several times with same results. Below are errors.

I just ran the integrity check module and it does report errors. I have minimal knowledge of SQL, but I looked in the g_entity entry and browsed in the g_id list for 3389 and 3390 and g_entity_type is listed as GalleryCheckoutTransaction and GalleryCheckoutItem.

Can someone tell me how to fix this? I don't need to save any checkout data.


Failed to load entity ids: 3389, 3390
Orphaned data in table AccessMap with no row in AccessSubscriberMap table; ids: 3574, 3618, 3619, 3620, 3621, 3622, 3623, 3625, 3626, 3627, 3628, 3629, 3630, 3631, 3632, 3633, 3634, 3635, 3636, 3637, 3638, 3639, 3640, 3641, 3642, 3643, 3644, 3645, 3646, 3647, 3648, 3649, 3650, 3651, 3652, 3653, 3654, 3655, 3656, 3657, 3658, 3659, 3660, 3661, 3662, 3663, 3664, 3665, 3666, 3667, 3668, 3669, 3670, 3671, 3672, 3673, 3674, 3675, 3676, 3677, 3678, 3679, 3680, 3681, 3682, 3683, 3684, 3685, 3686, 3687, 3688, 3689, 3690, 3691, 3692, 3693, 3694, 3695, 3696, 3697, 3698, 3699, 3700, 3701, 3702, 3703, 3704, 3705, 3706, 3707, 3708, 3709, 3710, 3711, 3712, 3713, 3714, 3715, 3716, 3717, 3718, 3719, 3720, 3721, 3722, 3723, 3724, 3725, 3726, 3727, 3728, 3729, 3730, 3731, 3732, 3733, 3734, 3735, 3736, 3737, 3738, 3739, 3740, 3741, 3742, 3743, 3744, 3745, 3746, 3747, 3748, 3749, 3750, 3751, 3752, 3753, 3754, 3755, 3756, 3757, 3758, 3759, 3760, 3761, 3762, 3763, 3764, 3765, 3766, 3767, 3768, 3769, 3770, 3771, 3772, 3773, 3774, 3775, 3776, 3777, 3778, 3779, 3780, 3781, 3782, 3783, 3784, 3785, 3786, 3787, 3788, 3789, 3790, 3791, 3792, 3793, 3794, 3795, 3796, 3797, 3798, 3799, 3800, 3801, 3802, 3803, 3804, 3805, 3806, 3807, 3808, 3809, 3810, 3811, 3812, 3813, 3814, 3815, 3816, 3817, 3818, 3819, 3820, 3821, 3822, 3823, 3824, 3825, 3826, 3827, 3828, 3829, 3830, 3831, 3832, 3833, 3834, 3835, 3836, 3837, 3838, 3839, 3840, 3841, 3842, 3843, 3844, 3845, 3846, 3847, 3848, 3849, 3850, 3851, 3852, 3853, 3854, 3855, 3856, 3857, 3858, 3859, 3860, 3861, 3862, 3863, 3864, 3865, 3866, 3867, 3868, 3869, 3870, 3871, 3872, 3873, 3874, 3875, 3876, 3877, 3878, 3879, 3880, 3881, 3882, 3883, 3884, 3885, 3886, 3887, 3888, 3889, 3890, 3891, 3892, 3893, 3894, 3895, 3896, 3897, 3898, 3899, 3900, 3901, 3902, 3903, 3904, 3905, 3906, 3907, 3908, 3909, 3910, 3911, 3912, 3913, 3914, 3915, 3916, 3917, 3918, 3919, 3920, 3921, 3922, 3923, 3924, 3925, 3926, 3927, 3928, 3929, 3930, 3931, 3932, 3933, 3934, 3935, 3936, 3937, 3938, 3939, 3940, 3941, 3942, 3943, 3944, 3945, 3946, 3947, 3948, 3949, 3950, 3951, 3952, 3953, 3954, 3955, 3956, 3957, 3958, 3959, 3960, 3961, 3962, 3963, 3964, 3965, 3966, 3967, 3968, 3969, 3970, 3971, 3972, 3973, 3974, 3975, 3976, 3977, 3978, 3979, 3980, 3981, 3982, 3983, 3984, 3985, 3986, 3987, 3988, 3989, 3990, 3991, 3992, 3993, 3994, 3995, 3996, 3997, 3998, 3999, 4000, 4001, 4002, 4003, 4004, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4015, 4016, 4017, 4018, 4019, 4020, 4021, 4022, 4023, 4024, 4025, 4026, 4027, 4028, 4029, 4030, 4031, 4032, 4033, 4034, 4035, 4036, 4037, 4038, 4039, 4040, 4041, 4042, 4043, 4044, 4045, 4046, 4047, 4048, 4049, 4050, 4051, 4052, 4053, 4054, 4055, 4056, 4057, 4058, 4059, 4060, 4061, 4062, 4063, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4071, 4072, 4073, 4074, 4075, 4076, 4077, 4078, 4079, 4080, 4081, 4082, 4083, 4084, 4085, 4086, 4087, 4088, 4089, 4090, 4091, 4092, 4093, 4094, 4095, 4096, 4097, 4098, 4099, 4100, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4125, 4126, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4134, 4135, 4136, 4137, 4138, 4139, 4140, 4141, 4142, 4143, 4144, 4145, 4146, 4147, 4148, 4149, 4150, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4165, 4166, 4167, 4168, 4169, 4170, 4171, 4172, 4173, 4174, 4175, 4176, 4177, 4178, 4179, 4180, 4181, 4182, 4183, 4184, 4185, 4186, 4187, 4188, 4189, 4190, 4191, 4192, 4193, 4194, 4195, 4196, 4197, 4198, 4199, 4200, 4201, 4202, 4203, 4204, 4205, 4206, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4222, 4223, 4224, 4225, 4226, 4227, 4228, 4229, 4230, 4231, 4232, 4233, 4234, 4235, 4236, 4237, 4238, 4239, 4240, 4241, 4242, 4243, 4244, 4245, 4246, 4247, 4248, 4249, 4250, 4251, 4252, 4253, 4254, 4255, 4256, 4257, 4258, 4259, 4260, 4261, 4262, 4263, 4264, 4265, 4266, 4267, 4268, 4269, 4270, 4271, 4272, 4273, 4274, 4275, 4276, 4277, 4278, 4279, 4280, 4281, 4282, 4283, 4284, 4285, 4286, 4287, 4288, 4289, 4290, 4291, 4292, 4293, 4294, 4295, 4296, 4297, 4298, 4299, 4300, 4301, 4302, 4303, 4304, 4305, 4306, 4307, 4313, 4314, 4315, 4316, 4317, 4318, 4319, 4320, 4321, 4322, 4323, 4324, 4325, 4326, 4327, 4328, 4329, 4330, 4331, 4332, 4333, 4334, 4335, 4336, 4337, 4338, 4339, 4340, 4341, 4342, 4343, 4344, 4345, 4346, 4347, 4348, 4349, 4350, 4351, 4352, 4353, 4354, 4355, 4356, 4357, 4358, 4359, 4360, 4361, 4362, 4363, 4365, 4366, 4367, 4368, 4369, 4370, 4371, 4372, 4373, 4374, 4377, 4378, 4379, 4380, 4381, 4382, 4383, 4384, 4385, 4386, 4387, 4388, 4389, 4390, 4391, 4392, 4393, 4395, 4396, 4397, 4398, 4399, 4400, 4401, 4402, 4403, 4404, 4405, 4406, 4407, 4408, 4409, 4410


Error (ERROR_STORAGE_FAILURE)
in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 1007 (GalleryCoreApi::error)
in modules/core/classes/GalleryStorage.class at line 521 (GalleryStorageExtras::addMapEntry)
in modules/core/classes/GalleryCoreApi.class at line 2955 (GalleryStorage::addMapEntry)
in modules/zencart/classes/GalleryZenCart.class at line 866 (GalleryCoreApi::addMapEntry)
in modules/zencart/classes/GalleryZenCart.class at line 833 (GalleryZenCart::addAlbumAsCategory)
in modules/zencart/classes/GalleryZenCart.class at line 833 (GalleryZenCart::addAlbumAsCategory)
in modules/zencart/module.inc at line 129 (GalleryZenCart::addAlbumAsCategory)
in modules/core/PluginCallback.inc at line 180 (ZenCartModule::activate)
in modules/core/PluginCallback.inc at line 67 (PluginCallbackView::handleCallback)
in main.php at line 450 (PluginCallbackView::renderImmediate)
in main.php at line 104
in modules/core/classes/GalleryEmbed.class at line 189
in /home/content/n/a/t/naturalenq/html/wp-content/plugins/wpg2/wpg2template.inc at line 76 (GalleryEmbed::handleRequest)
in ??? at line 0
in /home/content/n/a/t/naturalenq/html/wp-includes/plugin.php at line 339
in /home/content/n/a/t/naturalenq/html/wp-includes/template-loader.php at line 7
in /home/content/n/a/t/naturalenq/html/wp-blog-header.php at line 16
in /home/content/n/a/t/naturalenq/html/index.php at line 17
System Information
Gallery version 2.3
PHP version 5.2.8 cgi-fcgi
Webserver Apache
Database mysql 5.0.67-log
Toolkits ImageMagick, Gd
Operating system Linux p3nlh073.shr.prod.phx3.secureserver.net 2.6.18-92.1.10.el5PAE #1 SMP Tue Aug 5 08:14:05 EDT 2008 i686
Browser Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; FDM; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)

Debug info:


Smarty Debug Console
included templates & config files (load time in seconds)
gallery:themes/carbon/templates/error.tpl
modules/core/templates/ErrorPage.tpl (0.00395)

assigned template variables
{$ErrorPage} Array (12)
isAdmin => true
stackTrace => "Error (ERROR_STORAGE_FAILURE)<ul><li..."
code => Array (1)
storageFailure => true
phpversion => "5.2.8"
php_uname => "Linux p3nlh073.shr.prod.phx3.securese..."
php_sapi_name => "cgi-fcgi"
webserver => "Apache"
browser => "Mozilla/4.0 (compatible; MSIE 7.0; Wi..."
dbType => "mysql"
dbVersion => "5.0.67-log"
toolkits => "ImageMagick, Gd"
version => "2.3"
{$SCRIPT_NAME} "/index.php"
{$form} Array (1)
formName => ""
{$head} Array (5)
tpl => Array (0)
style => Array (0)
javascript => Array (1)
lib/javascript/BlockToggle.js => true
meta => Array (0)
link => Array (3)
=> true
=> true
=> true
{$isEmbedded} true
{$l10Domain} "themes_carbon"
{$status} null
{$theme} Array (10)
guestPreviewMode => 0
actingUserId => 6
pageType => "error"
themeId => "carbon"
themeUrl => "/gallery/themes/carbon"
pageUrl => Array (2)
view => "core.ShowItem"
itemId => 7
markupType => "bbcode"
params => Array (29)
_version => "1.2.6"
_requiredCoreApi => "7,51"
_requiredThemeApi => "2,5"
rows => "3"
columns => "3"
showImageOwner => "0"
showAlbumOwner => "0"
showMicroThumbs => "1"
sidebarBlocks => Array (0)
albumBlocks => Array (0)
photoBlocks => Array (0)
dynamicLinks => "browse"
albumFrame => "x_charcoal_croped_14px"
itemFrame => "x_charcoal_croped_14px"
photoFrame => "x_charcoal_croped_28px"
colorpack => "x_charcoal"
navigatorPhotoTop => "1"
navigatorPhotoBottom => "1"
photoProperties => "1"
fullSize => "0"
itemDetails => "0"
albumUpperBlocks => Array (0)
photoUpperBlocks => Array (0)
sidebarTop => "106"
maxMicroThumbs => "12"
logoImageLocation => ""
extraLink => ""
extraLinkUrl => ""
copyright => ""
useFullScreen => false
errorTemplate => "modules/core/templates/ErrorPage.tpl"
{$user} Array (19)
userName => "NaturalEnquirer"
fullName => "Marcia Boothe"
hashedPassword => "[Not shown in debug output]"
email => "NaturalEnquirer@NatureInFocus.com"
language => null
locked => 0
id => 6
creationTimestamp => 1233266786
isLinkable => 0
linkId => null
linkedEntity => null
modificationTimestamp => 1233266786
serialNumber => 1
entityType => "GalleryUser"
onLoadHandlers => null
_persistentStatus => Array (2)
flags => 0
originalValue => Array (14)
userName => "NaturalEnquirer"
fullName => "Marcia Boothe"
hashedPassword => "[Not shown in debug output]"
email => "NaturalEnquirer@NatureInFocus.com"
language => null
locked => 0
id => 6
creationTimestamp => 1233266786
isLinkable => 0
linkId => null
modificationTimestamp => 1233266786
serialNumber => 1
entityType => "GalleryUser"
onLoadHandlers => null
isGuest => false
isRegisteredUser => true
isAdmin => true

assigned config file variables (outer template scope)
{#files#} Array (0)
{#vars#} Array (0)