A help file or FAQ for my end users - do any already exist?

kmorgan221

Joined: 2009-10-16
Posts: 2
Posted: Fri, 2009-10-16 14:06

Hi everyone, I recently installed Gallery2 into my Joomla website, and everything is going fine.

I'm getting ready to roll it out to the end users. It's a youth sports team, so the users will mainly be parents, grandparents, etc. with different comfort levels when using comptuers, websites, etc.

I have it pretty well locked down, so they won't break anything, but I know the first time I accessed the upload applet, for example, I didn't expect it to ask me to install something. Not a big deal for me, but I know some users will get frustrated and stop

I want to write a very basic FAQ or help file for those who may need it (How to add images, how to download, etc.). I'm fine with doing it myself, but I wanted to see it something already existed that I could borrow or modify for our use. The FAQ I found is more for us, the administrators and backend users, it's just too much for the basic end user.

If anyone knows of such a document, thanks in advance for pointing me in the right direction.

Ken

 
nivekiam
nivekiam's picture

Joined: 2002-12-10
Posts: 16504
Posted: Fri, 2009-10-16 17:10

I haven't seen anything other than what is here:
http://codex.gallery2.org/Category:Gallery_2:Usage
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kmorgan221

Joined: 2009-10-16
Posts: 2
Posted: Fri, 2009-10-16 18:12

Thanks,

In my searches I've always found my way to the Galler2:FAQ which is way more than I need, but I see the Gallery2:How to Add Items link, and that's perfect for my needs. Thanks for the pointer.

As an aside, I love this program. I was using a native Joomla component, but it wasn't doing everything I wanted or how I wanted it to do. Once I figured out how to integrate Gallery2 into my Joomla website I've been much happier with that part of the site.