[userinfo/carbon] logout action leaves blank screen with USERINFO + GALLERY plugins

fotonut

Joined: 2009-02-21
Posts: 74
Posted: Thu, 2010-09-16 17:22


Gallery version: 2.3
Module / Theme name & version: userinfo module 1.0.4/carbon theme 1.2.6
PHP version (e.g. 5.1.6): 5.2.14
PHPInfo Link (see FAQ):
Webserver (e.g. Apache 1.3.33): ? unknown, generic 1and1.com Unix account
Database (e.g. MySql 5.0.32): generic 1and1.com MySql 5.0
Activated toolkits (e.g. NetPbm, GD): Gallery2
Operating system (e.g. Linux): Linux
Browser (e.g. Firefox 2.0): Firefox 3.6.3

When the Gallery2 module is enabled andwhen the module userinfo is enabled, logging off takes you to a blank screen www.domain.com/logoff (nothing but white space) Hitting refresh shows error:

Access denied
You are not authorized to access this page.

Research has shown that the suggestion to resolve this is to remove the userinfo module. In the absence of any other tracking tools I can find (well I am currently strugglingn with the Firestats module too, but that is another story.)

Otherwise I have a flawlessly performing full featured Galler2 website. I just want to get some user info from somewhere. Thanks!

 
suprsidr
suprsidr's picture

Joined: 2005-04-17
Posts: 8339
Posted: Thu, 2010-09-16 18:52

firestats is old outdated and plain broken.
Not only do you want to uninstall it, but remove its directory as well. Simply renaming it won't work, removal is necessary.

-s
FlashYourWeb and Your Gallery with The E2 XML Media Player for Gallery2