action/confirmation buttons
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csa02221862
Joined: 2010-10-16
Posts: 4 |
Posted: Sat, 2010-10-16 04:46
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After clicking any of the 'OK' type buttons after performing any of the functions (add album, add user....)leaves the pop-up window open with no confirmation the operation was successful. You must close the pop-up and then refresh to see the changes. It doesn't break anything but is annoying. Rich |
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Posts: 68
what BROWSER are you using?!
Might have something to do with it .... !
Posts: 27300
After I add an album....I am redirected to the album I just created. Expected behavior.
I create a user on the admin/users/ page and after the dialog closes I am left on the user administration page.
Please post specific directions to reproduce the behavior as I can't.
Dave
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Blog & G2 || floridave - Gallery Team
Posts: 4
I have tried it in both IE 8 and Chrome 6. with the same results. When ever any of the small pop-up windows are used to enter a change, after pressing the button to initiate/save the change the pressed button goes gray. The window stays open you must click cancel or the X to close the window and refresh the underlying page to see the effected change. Add album behaves this way. The new album does NOT appear until the page is refreshed.
Rich
Posts: 27300
Do you have javascript turned on on the browsers?
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 23
I'm having the exact same problem. I hope that's forum etiquette to post this. Not sure if I should ask the same question about mine in a new post or jump in here and give my site info to compare.
ETA:
1. Did a fresh new install of Gallery 3.0 today
2. Using Firefox on a Mac
3. Yes to Javscript on, it worked fine in my Gallery 3 beta (had too much trouble trying to upgrade, so I started a fresh install)
4. http://www.allencombsphotography.com/gallery/
Posts: 68
CSA, have u tried on FireFox?
Just to see if its the Browsers fault or the script ....
might be worth a try, to reset ur IE8 settings to default, clear cashe/cookies
Posts: 27300
Please send a a private message ( write to author ) login info so I can see the behavior.
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 23
Hi Bucki,
Just to help CSA, I have the same problem and I'm using Firefox.
I also had the G3 Beta version and it was fine on Firefox before. The Beta version worked great. Hope this helps as I have the same problem with my new install.
I just sent my login info to Floridave earlier to look at my site and to see it in action.
ETA: Since my old beta version is still active since I just did a complete new install of official version, I just went over and opened it up. It is still doing fine with the action buttons. So it isn't the browsers. Just wanted to add that to help with process of elimination on the problem. I'll send Floridave the login to my beta gallery as well.
thanks!
Posts: 27300
Dianna668,
I got your PM. I was able to login in both URLs provided with the username/password supplied. The modal window closed for me and the page refreshed with the extra menu items as one would expect. I was able to add an album, wait, and the modal window closed and was redirected to the new album.
I don't see the behavior you are are experiencing/explaining.
I tried in Opera, FF and IE. All with the same expected user experience.
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 23
And you also tried with Firefox? Wow. I did run all the maintenance items hoping that might help. Could it be a Mac thing versus a PC maybe. Are you on a Mac or PC?
It's good news that it's fine for you, means nothing is wrong, but what it is on my end.
Could it be something cache or cookie related?
I'm hoping the other person will post if theirs corrected and what they did that it fixed for them.
ETA: Well guess it's not a mac or pc thing since my beta version works fine. This is baffling!
ETA #2: Do you guys know or suggest anything I could do at this point? I'm at a loss since my beta version works fine, it can't be my browser. Should I try a new install? That's my only last desperate thought to try.
Posts: 23
Hope this is not breaking forum rules to double post, but here's a screen cap of the behavior.
I watched the G3 beta login behavior compared to the G3.0 release behavior and the G3.0 when you hit LOGIN the bottom does not roll through the coding that it rolls through on the Beta 3 version. I could see the Beta version looking and pulling up cool iris apps etc and it works fine. For the G3.0 version, the screen just stays as "DONE" at the bottom. Here's a screencap.
[img]http://www.allencombsphotography.com/login-fail.jpg[/img]
Posts: 23
Hi together,
have exactly the same problem as Dianna668 with IE7 +Firefox 3.6.10 (no blockers etc.).
With the actual SeaMonkey, Opera +Safari no problems with log in.
But these I don't use normally..
I also could give log in and pssw. for testing..
This is my configuration:
Gallery 3-3.0-5-gdb00958
Windows XP Prof. SP3+
Browsers: Firefox 3.6.10 - SeaMonkey 2.0.8 - IE7 - Opera 10.63 - Safari 5.02
Webhoster: Host Europe with Apache: Apache/2.2 - PHP: 5.2.12
Greetings,
Henry
Posts: 27300
Dianna668,
I understand the behavior, just can't reproduce it. I am using a PC and don't have access to a MAC.
I will try with Safari in a day or 2.
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 16504
To the windows users having this problem. Please post what anti-virus software you are using.
To Dianna668, I looked at the headers on your site and it's reporting Apache/Nginx/Varnish. That to me looks like your server
is a pretty custom setup with Varnish as a front end caching server and either using Apache or most likely Nginx as a front end
web server/proxy with Apache acting at the backend to process dynamic content.
Try seeing if that could be changed to just Apache (you'll need to talk to your host) to see if anything in the middle is causing
problems.
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Posts: 23
Avira Premium Security Suite - everything activated and updated. Also tried with everything disabled (Guard, Web- and Mailguard, Firewall), but same behavior.
Thanks for investigating into this.
Greetings,
Henry
Gallery 3-3.0-5-gdb00958
Windows XP Prof. SP3+
Browsers: Firefox 3.6.10 - SeaMonkey 2.0.8 - IE 7 - Opera 10.63 - Safari 5.02
Webhoster: Host Europe with Apache: Apache/2.2 - PHP: 5.2.12
Posts: 23
I just saw another person as well has posted about this problem. I just posted in that thread that this thread is over here with the same problem. I PM's CSA to see if he figured it out and he has had no luck either. I told him to report back to you guys to let you know.
Thanks Floridave!
I didn't see if CSA or the other gentlemen in the other thread were on PC's or Macs. The thread is... http://gallery.menalto.com/node/98569
And Nivekiam I can call and ask, I use ipower web-hosting. However, the thing that is confusing me is that my beta version is working fine. So my thought process is that whatever setup you could see Nivekiam, wouldn't it have the some problems in the beta version if it's doing it in the official release?
BTW, Gallery 3 is awesome! I'm stoked to use it. I loved the Beta version. That's what baffles me, the beta works fine and still is.
Posts: 23
I just saw another person as well has posted about this problem. I just posted in that thread that this thread is over here with the same problem. I PM's CSA to see if he figured it out and he has had no luck either. I told him to report back to you guys to let you know.
Thanks Floridave!
I didn't see if CSA or the other gentlemen in the other thread were on PC's or Macs. The thread is... http://gallery.menalto.com/node/98569
And Nivekiam I can call and ask, I use ipower web-hosting. However, the thing that is confusing me is that my beta version is working fine. So my thought process is that whatever setup you could see Nivekiam, wouldn't it have the some problems in the beta version if it's doing it in the official release?
BTW, Gallery 3 is awesome! I'm stoked to use it. I loved the Beta version. That's what baffles me, the beta works fine and still is.
Posts: 16504
Find out what they are doing with their setup. Older versions also worked without config changes under Apache 1, but we had to make some major changes to the code for some functionality and that broke getting into the Admin section under Apache 1 without making some configuration changes to your G3 install.
This is one huge reason why we've narrowed the focus of supported platforms for G3 to strictly:
Apache 2.2 or newer
PHP 5.2.3 or newer
MySQL 5 or newer
Linux
Troubleshooting oddball configurations is a huge time suck and nobody on the team has that resource available (time)
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Posts: 23
I do know they are running Apache 2 because I had called to make sure. I will call now to verify these requirements.
However, it doesn't seem that it would be due to some oddball configuration of my web-hosting since there are 3 other people who are also experiencing so it would seem since it's not isolated to my hosting config.
There has to be something that all of us have in common.
Let me ask this as well....if Floridave was able to go into my gallery and it worked fine for him then it would seem to say that it does work okay through my web-hosting. Right?
The question seems to be what is Floridave doing differently than we are?
ETA: At this point I don't think it's safe to assume that it's due to any oddball configuration.
Unless everyone having this problem is using ipower.com for their webhosting and that's the common link. If I can't figure out why this is doing this, I cannot design a gallery for my photographer client and hand it to him like that. I will not be able to use the product. So not sure what I will do since he also needs a shopping basket that G3 has. Should I go back to using my Beta version that works okay? I really hate to do that but not sure what else to do. I'm calling my webhosting now over their settings but I think it's futile since it worked okay for Floridave.
Posts: 23
I just called my hosting and confirmed that their oddball configuration is in fact the case as you said and they cannot change it up for me, it's company wide. I did also find out that they are running Apache 2.0 not 2.2.
I'm still stuck on how Floridave was able to get in and it worked.
Sorry to be such a pain....I'm desperate to make this work for my client. I love your gallery and he needs a shopping basket to sell his photos online.
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Posts: 23
OMG you guys, okay, just figuring something out by accident!!!!
Just tried to login and I waited and waited because it had changed at the bottom and said it was waiting for the domain name so I waited and it worked, the action button closed out and did as it should. I just logged out and tried it again to tell you guys how many seconds it takes before the action goes through because it was a good 30-45 seconds. The 2nd attempt, didn't work...it just said "done" at the bottom and no go. So I refreshed and I was logged in and so I logged back out so I could try a third time. Third attempt -- it logged in within just maybe 2 seconds like a normal site.
So in 3 attempts I had 3 different behavior but I did see it work!!!!!!! Does this help pick your brains? I'm very excited to see it work, this is hope!
Posts: 15
I started the thread mentioned above (http://gallery.menalto.com/node/98569), and yes it seems I have the same issue. I tried a full wipe and reinstall of G3 but found the same problem.
On my development PC I'm using:
Windows Vista Home Premium x64, all up-to-date
Firefox 3.6.6
AVG Free 9.0 antivirus
web server access by FTP only (Filezilla)
I've just realised there's an update available for FF to 3.6.8 so I'll install that, I can also try accessing in (the accursed) IE, but unfortunately since I was expecting to change my admin password immediately after install, I didn't take note of it
so I'll need to do another wipe, upload and install.
--
Tony
Posts: 23
Tony, can't you just go into your configure file and change your password from your servers so you won't have to reinstall? Did you see what I just posted Tony? I just strangely had mine work! I've now tried it 3 times in a row and it's working fine. I did nothing different. I'm on a Mac, thought my Apache 2.0 was the problem and also use Firefox. Maybe the Apache 2.0 versus having the 2.2 that they support is what could be causing some instability? I'm not a developer so just a guess at that as I've racked my brain on it.
Posts: 15
Wasn't entirely sure where to look for the automatically-created password, and a search on the forum had me believe that a reinstall would be easier. Never mind, it's done now.
I also realised that actually FF 3.6.10 is the latest version so mine hasn't been updated in a while. Installed that and... still the same. However, trying on IE8 seems to work fine! On FF I just get nothing when I hit "OK" or "Save" or whatever, the dialogue stays on screen. I'll try restarting FF and flushing cache...
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Tony
Posts: 15
Nope; restarting Firefox (3.6.10) and flushing the cache, active logins and cookies had no effect. I can't get past the login dialogue. Individually disabling all of my addons and restarting FF also had no effect. I guess I'll stick with using IE8 for a while then
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Tony
Posts: 23
Tony, did it work in IE8? Or do you just mean you thought to try Firefox just in case? I did the same as you last night clearing out my cache, cookies, etc. I'm using 3.6.10 version of Firefox as well. I wish I knew why mine is working now to tell you what I did differently. Mine is still working. It makes no sense.
Posts: 27300
Sounds right to me. Seems to be a client/browser issue as nivekiam has suggested.
NO! We will not support that if you have any other issue.
I don't know. Click, type, click.
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 27300
We can't help you if your host will not help you. We can only help if you have a supported platform.
We have to spend time where time is warneted since it is very limited.
With over 50 posts a day related to G3 now that G3 is released....(it went from about 10-20/day).
we have to spend time where we can get the best bang for our free time.
Trying to support things we have no control over is a waste of time that we can spend making the FREE product better.
Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team
Posts: 15
Well, the issue appears to be client/browser related as you say, rather than an Apache issue.... right? Dianna, the problem for me only appears when using FF (Firefox 3.6.6 to 3.6.10), all dialogs seem to work fine in IE8. It appears though that my webhost is also using Apache 2.0, or at least Apache API shows up as 20020903 in my phpinfo() file - does that make it 2.0?
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Tony
Posts: 15
Update: Firefox 3.6.10 is no longer experiencing the above problem. My issue seems to have also unexpectedly gone away.
Since the previous attempts I've made numerous changes to my Gallery setup (changed my admin password and user name, imported albums from Gallery 2, installed a few extra modules) but somehow I'm not sure whether any of this will have had any effect. I haven't changed my computer setup.
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Tony
Posts: 23
Thanks Floridave and Navikiem for you help on this. I hope CSA and Sunbeam get the same results. Tony ditto!
I'm not a developer by no means but for instance Firefox, could it possibly interact differently with Apache 2 as opposed to Apache 1? I ask that since my Beta version worked fine and never had problems. That's what threw me off to think it was the browser. Just a thought.
It definitely seems to be about the browser.
CSA and Sunbeam....Firefox 3.6.10 the latest version does work. If you can try that.
Thanks you guys! G3 is fantastic! by the way!, GREAT JOB!
Posts: 23
You guys, I have one last interesting crazy thought on this problem for those who are still having problems.
There is a plugin for Firefox and also can be used on IE and other browsers I believe and it's called YONTOO that I had installed on Firefox JUST so I could get a cool background on my Facebook page. It is a layering program of some sort for your browser. I even found when installing a fresh WordPress blog and commerce plugin that Yontoo was helping itself to installing coding within my blog entries. It was like an ad pop up program of some sort. At the time I was like "what is Yontoo" not realizing that it was the plugin for the Facebook fun!
After updating to Firefox 3.6.10 not too long ago I was having serious stalls, delays etc. I figured out TODAY that it was this YONTOO plugin that was in my Firefox browser that I had forgotten about when installing for Facebook. Now that I've removed it, my browser is working so much better and no problems. My login to the gallery is still working fine and is very stable!!!
My thought process is that maybe by chance you guys might also have something like Yontoo installed in your browsers that could be causing problems. Just a thought. Might be far fetched, but ya never know. Check and see on your browsers and look in your ADD-ONS, mine is located under TOOLS. If you do, remove/uninstall it, then see how it does. Worth a shot.
Posts: 15
Personally I try and avoid those sort of plugins myself, I have a lot of addons but I'm good about policing what I install
I also tried individually disabling all of my addons in FF at the time and it didn't have any effect on the action buttons not working. Worth a shot though ;-)
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Tony
Posts: 4
"CSA, have u tried on FireFox?
Just to see if its the Browsers fault or the script ....
might be worth a try, to reset ur IE8 settings to default, clear cashe/cookies"
I have the same thing as dianna668 shows in her pix post.
Yes I have and its the same issue. I don't know if it helps but I use Windows 7 Ultimate ( ie 8 & 9 and Chrome)and Vista Ultimate (Firefox). All have the current svs packs and updates. This is on 3 different computers with different browsers tested on each.
Rich
Posts: 7994
Can you guys PM me username/passwords on your sites so that I can try testing it out from here? Also, do you get Javascript errors in your browser console when this problem happens?
---
Problems? Check gallery3/var/logs
bugs/feature req's | upgrade to the latest code | use git
Posts: 7994
@sunbeam11: I checked out your setup. PHP on your site is extremely slow, I'm not sure why but I'd guess it's because you're using a hosting setup that has extremely slow disk I/O. Try my tip from here: http://gallery.menalto.com/node/96742#comment-353413 and see if that fixes the problem. Your site also has session.use_trans_sid enabled -- this is a bad idea and it's probably causing you some problems. See if your admin can turn it off for you (https://sourceforge.net/apps/trac/gallery/ticket/1465). Finally, you're using an unofficial theme (Grey Dragon). If you're having a problem make sure you can reproduce it with the standard Wind theme, else take it up with the Grey Dragon author...
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Problems? Check gallery3/var/logs
bugs/feature req's | upgrade to the latest code | use git
Posts: 23
@bharat: Thank you very much for checking these things out and your very accurate advices.
Yes! Now everything loads 10+ times faster.
I will ask my Webhoster about this.
I am aware of that and yes, no login possible with the standard wind theme and also not with 3rd party themes with FF and IE as mentioned above.
If there are noticeable changes in this, I come back here with it.
Again, thanks for this fine support.
Greetings,
Henry
Gallery 3-3.0-8-gdff1a53 with 360 pics in 6 albums
Windows XP Prof. SP3+ with 5 up-to-date browsers (no addons/blockers)
Webhoster: Host Europe with Linux 2.6.22.19 - Apache: Apache 2.2
PHP: 5.2.12 - MySQL: 5.1.47-1~bpo50+1-log - Graphics toolkit: gd
Posts: 23
@bharat: My Provider is a good one!
-disk-performance is prooven and good
-'session.use_trans_sid' is disabled now
..and there is progress:
When login with IE7 it shows this:
Row: 1388
Sign: 16
Fault: 'JSON' undefined
Code: 0
URL: ../gallery3/index.php
and no login, only like freeze. Then I press the cancel button AND hit: refresh Site or Home or upper left Gallery logo and then I am logged in!
With FF 3.6.11 no login possible, only like freeze. And no problems with actual SeaMonkey, Safari, Opera Browsers
That's it for now.
If you like, you're invited to look again
Greetings,
Henry
Gallery 3-3.0-8-gdff1a53 with 360 pics in 6 albums
Windows XP Prof. SP3+ with 5 up-to-date browsers (no addons/blockers)
Webhoster: Host Europe with Linux 2.6.22.19-he-xeon-64gb+2 - Apache: Apache 2.2
PHP: 5.2.12 - MySQL: 5.1.47-1~bpo50+1-log - Graphics toolkit: gd
Posts: 7994
Looks like IE7 doesn't have a JSON implementation, which we depend on. Try using IE8+ or any other modern browser.
---
Problems? Check gallery3/var/logs
bugs/feature req's | upgrade to the latest code | use git
Posts: 23
So far mine is still working great and I use Firefox as my browser. I am going to look at your recommendations bharat and just make sure on my end as well.
As far as themes, my problem was happening with the default Wind theme, but custom to my look of my site of course. (ETA: but I was using the fresh install, I had not customized the theme yet when it was happening.)
I have found one area that is not refreshing after the action button and it's in the basket module. So I'm not sure if it's this problem indicated in this thread rearing it's ugly head again for me or if it's in the basket code.
It adds the item to the basket and shows a success code but then does not clear out. You have to close out of the window. IT's the same behavior.
Here what it shows....
[img]http://www.allencombsphotography.com/images/basket.jpg[/img]
Posts: 23
Hey you guys, I just saw this posted on a photography related site. This might be some of the problem that everyone is having. I found that I'm still having problems in other areas like the example I posted above here. Apparently Firefox has a bug. Check it out.....
Posts: 23
Hi there,
in my case I found out, why there was no way to login as admin:
Cookies were disabled in FF for my url. I excuse me for that.
Works fine now with admin-login.
Greetings,
Henry
Gallery 3-3.0-21-g86790d4 with 360 pics in 8 albums
Apache: 2.2 - PHP: 5.2.12 - MySQL: 5.1.47 - Graphics toolkit: gd